At a Glance
- Tasks: Provide friendly service, assist customers with mobile products, and support tech queries.
- Company: Join Tesco, a leading retailer committed to diversity and inclusion.
- Benefits: Earn €13.70 per hour, with guaranteed minimum hours and flexible scheduling.
- Other info: Flexible working options available; we celebrate diversity and inclusivity.
- Why this job: Be part of a fun team, learn new skills, and make customers smile every day.
- Qualifications: Passion for customer service and ability to build rapport quickly.
The predicted salary is between 28500 - 31000 € per year.
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Tesco Phone Shop Colleague pay starts at €13.70 per hour, rising to €14.97 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 12 hours per week. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.
- Providing friendly, natural service and getting to know your customers.
- Providing flexible support across the Phone Shop and wider store, including helping customers choose the right mobile products and services, completing phone and contract setups, and supporting customers with a range of tech queries.
- Making customer focused decisions and completing key store routines.
- Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
- A passion for delivering great service, greeting every customer with a smile, and serving them with pride while helping them find the right mobile products and solutions.
- The ability to build rapport quickly so customers leave feeling confident, supported, and having had a great experience in the Phone Shop.
- The initiative to make the right decisions for customers, whether you’re solving a tech query, recommending a product, or supporting with a contract setup.
- A positive, team‑focused approach, communicating openly, working well with colleagues across the store, having fun, and celebrating success together.
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Tesco Colleague - Phone Shops - Lowestoft Leisure Way Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a vibrant work culture where teamwork and customer service are at the forefront. Our Lowestoft Leisure Way Superstore provides a supportive environment with flexible working hours, competitive pay starting at €13.70 per hour, and opportunities for personal growth within a diverse and inclusive team. Join us to not only develop your skills but also to contribute to our mission of serving customers and communities responsibly.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Phone Shops - Lowestoft Leisure Way Superstore
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how your personal values align with theirs. It’s all about making that connection!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer with tech queries or product recommendations. Being prepared will help you shine during the interview.
✨Tip Number 3
Be ready to talk about teamwork! Tesco loves a team player, so share examples of how you've worked well with others in the past. It shows you’re a great fit for their inclusive environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow with us!
We think you need these skills to ace Tesco Colleague - Phone Shops - Lowestoft Leisure Way Superstore
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any experience you have in customer service. We want to see how you can bring a friendly and natural approach to helping customers, just like we do at Tesco.
Be Flexible with Your Availability:Since the role requires specific availability, be clear about when you can work. If your schedule is close to what we need, don’t hesitate to apply! We appreciate flexibility.
Emphasise Teamwork:We love a team player! Share examples of how you've worked well with others in previous roles. It’s all about supporting each other and having fun while doing it!
Apply Through Our Website:For the best chance of success, make sure to apply through our official website. It’s the easiest way for us to review your application and get you on board!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague involves. Familiarise yourself with the responsibilities like providing customer service, supporting tech queries, and working as part of a team. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customers are at the heart of everything Tesco does, be ready to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your passion for delivering great service.
✨Emphasise Teamwork and Flexibility
Tesco values a positive, team-focused approach, so be prepared to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or adapted to changing circumstances. This shows that you can thrive in a dynamic environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for growth, or how Tesco supports diversity and inclusion. This not only shows your interest in the company but also helps you determine if it's the right fit for you.
