At a Glance
- Tasks: Serve customers with passion, maintain product knowledge, and support store operations.
- Company: Join Tesco, a leading retailer known for its diverse and inclusive team.
- Benefits: Earn £13.28 per hour, with guaranteed hours and flexible scheduling options.
- Other info: Participate in community events and enjoy opportunities for career progression.
- Why this job: Meet great people, learn new skills, and make a real impact in your community.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
The predicted salary is between 27600 - 30200 £ per year.
Availability Window: Sun 06:00-23:00, Mon 06:00-23:00, Tue 06:00-23:00, Wed 06:00-23:00, Thu 06:00-23:00, Fri 06:00-23:00, Sat 06:00-23:00. We schedule your contracted hours within these times and provide 3 weeks notice of shift dates.
Pay Rates: Hourly rate starts at £13.28 and increases to £14.55 for stores within the M25. Additional payments may apply depending on location.
Guaranteed Hours: All new colleagues receive a minimum of 16 guaranteed hours per week. If you prefer fewer hours (minimum 12) we can accommodate that.
Responsibilities:
- Help to serve shoppers better every day.
- Meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Provide stability or flexibility to suit your lifestyle, and progress your career.
- Know your customers and serve them with passion and pride; give great natural service.
- Maintain product knowledge and administer services across the store.
- Work in picking and replenishment areas as required.
- Apply training to work safely, effectively, and serve customers brilliantly.
- Make decisions that meet customers’ needs at the right time.
- Participate in seasonal, community, and charity events to create an inclusive atmosphere.
- Understand store performance, drive service and sales, reduce waste and shrinkage, deliver profit.
- Handle products with care to maintain quality before customers receive them.
- Live the values, welcome everyone, and follow our policies.
- Accept deliveries into the store when required.
Qualifications & Skills:
- Passion for delivering great service and greeting customers with a smile.
- Ability to build rapport and ensure customers leave having a great shopping trip.
- Take the initiative and make decisions that benefit customers.
- Work well within a team and communicate openly.
- Build relationships with colleagues to create a team spirit and celebrate success.
- Be punctual, well presented, and act as a brand ambassador.
Legal Eligibility: PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. The role is closed to individuals who have not passed the school leaver age.
Tesco Colleague - Queens Rd Peckham Express in London employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and teamwork. Our colleagues enjoy guaranteed hours, competitive pay rates, and opportunities for personal and professional growth, all while serving the vibrant community of Peckham. Join us to be part of a dynamic team where your contributions are recognised and celebrated, making every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Queens Rd Peckham Express in London
✨Tip Number 1
Get to know the store! Before your interview, pop into Tesco and observe how things run. Familiarise yourself with the layout, products, and customer service style. This will help you stand out when discussing your passion for delivering great service.
✨Tip Number 2
Practice your people skills! Since this role is all about serving customers, think of examples where you've provided excellent service or built rapport. We want to hear your stories that show you can make customers feel welcome and valued.
✨Tip Number 3
Be flexible with your availability! With shifts running from 6 am to 11 pm, showing that you're open to various hours can really boost your chances. Let us know how you can fit into the schedule and be a reliable team player.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of us. Plus, it shows you're serious about joining the Tesco team. Don’t forget to highlight your enthusiasm for community events and teamwork!
We think you need these skills to ace Tesco Colleague - Queens Rd Peckham Express in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making shoppers' experiences great!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the responsibilities listed in the job description. We love seeing how you can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Since the role requires flexibility within a specific time frame, be ready to discuss your availability clearly. Make sure you can demonstrate how your schedule aligns with the store's needs, showing that you're adaptable and committed.
✨Show Your Passion for Service
This position is all about delivering great customer service. Prepare examples of times you've gone above and beyond for customers in previous roles. Highlight your enthusiasm for helping others and how you can bring that energy to the team.
✨Team Spirit is Key
The job involves working closely with colleagues, so be prepared to talk about your teamwork experiences. Share stories that showcase your ability to build rapport and celebrate successes with your team, as this will resonate well with the interviewers.
✨Dress the Part
As a brand ambassador, your appearance matters. Dress smartly for the interview to reflect the values of the company. This shows that you take the opportunity seriously and understand the importance of being well-presented in a customer-facing role.
