At a Glance
- Tasks: Serve customers, maintain store quality, and participate in community events.
- Company: Join Tesco, a diverse team focused on great service and inclusivity.
- Benefits: Flexible hours, competitive pay starting at £13.28, and opportunities for career growth.
- Other info: Great work-life balance and supportive environment for all backgrounds.
- Why this job: Make a difference in customers' shopping experiences while having fun with your team.
- Qualifications: Passion for service, teamwork skills, and a friendly attitude.
The predicted salary is between 27040 - 27100 £ per year.
Availability Window
Days: Sun 10:00:00 - 18:30:00, Sat 10:00:00 - 18:30:00
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Responsibilities
- Help to serve our shoppers better every day.
- Meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Possibly offer stability or flexibility to suit your lifestyle, or opportunities to progress your career.
- Know your customers, serve them with passion and pride; give great natural service.
- Be passionate and knowledgeable about the products and services within the store.
- Work across the store in our service, picking and replenishment areas where required.
- Apply the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Make decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Be knowledgeable about your store's performance, understand your part and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Live our values, make everyone feel welcome and always follow our policies.
- At times, you may be required to accept deliveries into the store.
Qualifications & Skills
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, so they leave the store having experienced a great shopping trip.
- Take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be punctual, well presented and ready to be a brand ambassador.
Benefits
- Availability of flexible working arrangements and the opportunity for flexible hours within availability windows.
- Pay rates starting from £13.28 an hour with increases for stores within the M25.
- Support for work‑life balance including various part‑time options.
Legal & EEO Information
We accept candidates over the age of 18 for roles that require working before 6:15 am or after 9:45 pm or roles such as warehouse, beers, wines and spirits, counters, bakery and driving. We are a disability‑confirmed leader and committed to providing a fully inclusive and accessible recruitment process. We are an equal opportunity employer and welcome applicants of every background.
Tesco Colleague - New Malden Extra in London employer: Tesco Retail
At Tesco New Malden Extra, we pride ourselves on being an excellent employer that values flexibility and inclusivity. With competitive pay rates starting from £13.28 per hour, opportunities for career progression, and a supportive work culture, our colleagues enjoy a vibrant environment where they can thrive both personally and professionally. Join us to be part of a diverse team dedicated to delivering exceptional service while balancing work-life commitments.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - New Malden Extra in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Tesco Retail, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Tesco Colleague - New Malden Extra in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Tesco Retail that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Tesco Retail will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Tesco Retail and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Tesco Retail
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Tesco Retail, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Tesco Retail!
