At a Glance
- Tasks: Serve customers with passion, support team efforts, and maintain store quality.
- Company: Join Tesco, a leading retailer with a diverse and inclusive culture.
- Benefits: Earn from £13.28 per hour, with flexible hours and career progression opportunities.
- Other info: Enjoy a supportive environment with guaranteed hours and flexibility.
- Why this job: Be part of a vibrant team, meet new people, and make a difference in your community.
- Qualifications: Must be over school leaving age, with a passion for customer service.
The predicted salary is between 13 - 14 £ per hour.
Availability Window
- Days: Mon 06:30:00 - 14:30:00
- Tue 06:30:00 - 14:30:00
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Key Responsibilities
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Candidate Qualities
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Please note: Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
Tesco Colleague - Lea Valley Extra in London employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every colleague is valued. With flexible working hours, competitive pay starting at £13.28 per hour, and opportunities for career progression, we empower our team members to thrive both personally and professionally. Join us in Lea Valley Extra, where you can connect with customers, engage in community events, and be part of a diverse team that celebrates success together.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Lea Valley Extra in London
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their mission of delivering great service and creating a welcoming atmosphere for customers.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet customers and handle different situations. Being able to demonstrate your passion for service will set you apart from other candidates.
✨Tip Number 3
Be ready to discuss your availability openly. Tesco appreciates flexibility, so if you can work within their required hours, make sure to highlight that during your conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're serious about joining the Tesco team.
We think you need these skills to ace Tesco Colleague - Lea Valley Extra in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for delivering great service shine through. We want to see that you genuinely care about helping customers and creating a welcoming atmosphere in the store.
Be Yourself:Don't be afraid to let your personality come through in your application. We value authenticity and want to know who you are beyond just your work experience. Share a bit about what makes you unique!
Highlight Team Spirit:Since teamwork is key at Tesco, make sure to mention any experiences where you've worked well with others. Whether it's in a job or a community project, we love to see how you contribute to a positive team environment.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you'll find all the info you need about the role there!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability and how it aligns with the store's needs. Be ready to discuss your flexibility during the interview, as Tesco values candidates who can adapt to scheduling requirements.
✨Show Your Passion for Service
Demonstrate your enthusiasm for delivering great customer service. Share examples from your past experiences where you went above and beyond to help customers, as this is a key quality Tesco looks for in their colleagues.
✨Team Spirit is Key
Highlight your ability to work well within a team. Prepare to discuss how you’ve built relationships with colleagues in previous roles and how you contribute to a positive team atmosphere.
✨Be Yourself and Live the Values
Tesco wants to see the real you! Be authentic and express how your personal values align with Tesco’s commitment to inclusivity and community involvement. This will show that you’re not just a fit for the role, but also for the company culture.
