At a Glance
- Tasks: Serve customers with passion, manage stock, and create a welcoming atmosphere.
- Company: Join Tesco, a leading retailer committed to diversity and inclusion.
- Benefits: Earn from £13.28 per hour, with flexible hours and career progression opportunities.
- Other info: Enjoy a supportive environment with guaranteed hours and fun team spirit.
- Why this job: Be part of a dynamic team, meet new people, and make a real impact.
- Qualifications: Must be over 18, with a passion for great customer service.
The predicted salary is between 13 - 14 £ per hour.
Availability Window
- Days: Sun 11:00 - 19:00
- Thu 15:00 - 23:00
- Sat 11:00 - 19:00
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
About the role
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Responsibilities
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Qualifications
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
EEO Statement
We are committed to providing a fully inclusive and accessible recruitment process. Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work.
Legal Age Requirements
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles. We only recruit individuals who have passed the school leaver's age.
Tesco Colleague - Old Hall St Express in Liverpool employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a competitive starting pay of £13.28 per hour, with opportunities for flexible hours and guaranteed minimum shifts. Our inclusive work culture fosters personal growth and teamwork, allowing colleagues to thrive in a dynamic environment while serving our customers with passion and pride. Join us at Old Hall St Express, where you can enjoy a rewarding career with the support of a diverse team and the chance to participate in community events.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Old Hall St Express in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your own values align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about serving customers with passion, think of examples from your past experiences where you’ve gone above and beyond for someone. Share these stories during your interview!
✨Tip Number 3
Be flexible with your availability! If your schedule doesn’t match exactly with what they’re looking for, don’t sweat it. Let them know your availability and be open to discussing how you can still fit into their needs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest job openings and updates directly from Tesco.
We think you need these skills to ace Tesco Colleague - Old Hall St Express in Liverpool
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping customers and making their shopping experience great!
Be Yourself:Don’t be afraid to show your personality in your application. At StudySmarter, we value authenticity, so let us know what makes you unique and how you can contribute to our diverse team.
Tailor Your Application:Make sure to customise your application to highlight relevant experiences that match the role. Whether it’s teamwork or problem-solving, show us how your skills align with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and stands out to us!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague involves. Familiarise yourself with the responsibilities and the importance of customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
During the interview, highlight your passion for delivering great service. Share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you align with Tesco's values and are ready to contribute positively to the team.
✨Be Ready to Discuss Flexibility
Since Tesco values flexibility, be prepared to discuss your availability openly. If your schedule doesn't match exactly with their needs, explain how you can still fit in. This shows that you're adaptable and willing to work with them to find a solution.
✨Emphasise Team Spirit
Tesco is all about teamwork, so be sure to talk about your experiences working in teams. Share how you build rapport with colleagues and contribute to a positive atmosphere. This will help them see you as a great fit for their diverse team.
