At a Glance
- Tasks: Serve customers with passion and pride while ensuring a great shopping experience.
- Company: Join Tesco, a leading retailer known for its inclusive culture.
- Benefits: Earn £13.28 per hour with guaranteed hours and flexible shifts.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Be part of a team that values customer service and community engagement.
- Qualifications: Must be 18+, with a passion for service and teamwork.
The predicted salary is between 27600 - 27600 € per year.
Customers are at the heart of everything we do. This role is for those who love variety and are ready to help our shoppers every day.
Responsibilities
- Know your customers and serve them with passion, pride, and natural service.
- Be knowledgeable about the products and services within the store.
- Work across the store including service, picking, and replenishment areas as required.
- Apply training to work safely, effectively, and serve customers brilliantly.
- Make customer‑centric decisions, delivering routines that meet customer needs at the right time.
- Participate in seasonal, community, and charity events, creating an inclusive atmosphere.
- Stay informed about the store’s performance and contribute to driving service, sales, waste reduction, shrinkage, and profit.
- Handle products with care to maintain quality and ensure customers receive them in the best condition.
- Live Tesco’s values, make everyone feel welcome and always follow policies.
- Accept deliveries into the store when required.
Qualifications & Skills
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- Building rapport with customers so they leave having experienced a great shopping trip.
- Initiative to make decisions that are right for our customers.
- Ability to work well within a team and communicate openly with others.
- Building relationships with colleagues to create team spirit, having fun and celebrating success.
- Being punctual, well‑presented, and ready to act as a brand ambassador.
- Eligible candidates must be 18 years of age or older.
Benefits
- Pay: £13.28 an hour, increasing to £14.55 for stores within the M25. Additional payments may apply depending on location.
- Guaranteed hours: minimum 16 hours per week, with flexibility to work as few as 12 hours.
Work Hours & Availability
- Availability windows (example):
- Sunday: 10:15 – 17:15
- Thursday: 17:00 – 23:00
- Friday: 17:00 – 23:00
- Saturday: 16:00 – 22:00
Shifts are scheduled within these windows. You will receive at least 3 weeks' notice of exact shift times.
EEO Statement
We are proud to be accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. Everyone is welcome at Tesco.
Tesco Colleague - Liverpool One Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a vibrant work culture where customer service is at the forefront of everything we do. Our Liverpool One Superstore provides a dynamic environment with opportunities for personal growth and development, alongside competitive pay and guaranteed hours. We celebrate diversity and inclusivity, ensuring that every colleague feels valued and empowered to contribute to our community-focused initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Liverpool One Superstore
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they connect with your own. This will help you show that you're not just a fit for the role, but also for the team.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. Being able to share these stories will demonstrate your passion for delivering great service.
✨Tip Number 3
Be ready to showcase your teamwork! Tesco values collaboration, so come prepared with examples of how you've worked well in a team. Highlighting your ability to build rapport with colleagues can set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Tesco family. Don’t miss out on this opportunity!
We think you need these skills to ace Tesco Colleague - Liverpool One Superstore
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone the extra mile for customers in the past. We want to see that you genuinely care about making their shopping experience fantastic!
Know the Role Inside Out:Take a good look at the job description and tailor your application to highlight relevant skills and experiences. Mention how you can contribute to the store's performance and customer satisfaction. We love it when applicants show they understand what we’re all about!
Be Yourself:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know who you are beyond your qualifications. A friendly tone can make your application stand out, so don’t hold back!
Apply Through Our Website:Make sure to submit your application through our official website. It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role and our values right there!
How to prepare for a job interview at Tesco Retail
✨Know the Company
Before your interview, take some time to research Tesco and its values. Understand their commitment to customer service and how they create a welcoming atmosphere. This will help you align your answers with what they’re looking for.
✨Show Your Passion for Service
During the interview, express your enthusiasm for delivering great customer service. Share specific examples from your past experiences where you went above and beyond to help customers. This will demonstrate that you truly embody the spirit of the role.
✨Be Ready to Discuss Teamwork
Since this role involves working closely with colleagues, be prepared to talk about your experience in team settings. Highlight instances where you built rapport with teammates or contributed to a positive team spirit. This shows you can thrive in a collaborative environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about Tesco’s community events or how they support employee development. This shows your genuine interest in the company and the role, making you stand out as a candidate.
