At a Glance
- Tasks: Deliver excellent customer service and create a positive shopping experience.
- Company: Join Tesco, a leading retailer committed to diversity and inclusion.
- Benefits: Earn from £13.28 per hour with guaranteed minimum hours and flexible options.
- Other info: Participate in community events and enjoy a vibrant work atmosphere.
- Why this job: Be part of a team that values your contribution and supports your growth.
- Qualifications: Passion for service, good communication skills, and teamwork.
The predicted salary is between 13 - 14 £ per hour.
Availability Tuesday, Wednesday, Thursday and Friday from 16:00 to 22:00.
Pay and Hours
Our Tesco Colleague rate starts from £13.28 an hour, increasing to £14.55 for stores within the M25. Additional payments may apply depending on location. We guarantee a minimum of 16 hours per week, but we also offer part‑time options down to 12 hours.
Responsibilities
- Provide excellent customer service and greet customers with a smile.
- Build rapport with customers so they leave with a positive shopping experience.
- Be knowledgeable about the products and services in your store.
- Use the training you have received to work safely, effectively and serve customers brilliantly.
- Work across the store in service, picking and replenishment areas as required.
- Participate in seasonal, community and charity events to create a great inclusive atmosphere.
- Understand your store's performance, help drive service and sales, reduce waste and shrink, and deliver profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Accept deliveries into the store when needed.
- Work well within a team, communicate openly with others, and support colleagues.
- Be punctual, well‑presented, and act as a brand ambassador.
Qualifications
- A passion for delivering great service and greeting customers with a smile.
- The ability to build rapport with customers and help them have a great shopping trip.
- The initiative to make decisions that are right for our customers.
- Good communication skills and the ability to work well within a team.
- Be at work on time, well presented and ready to be a brand ambassador.
Age and Equal Opportunity
You must be over 18 to apply for this role. Tesco recruits individuals who have reached the school leaver's age, and we are committed to providing an inclusive and accessible recruitment process. Diversity, equity and inclusion matter to Tesco. We strive to create a welcoming workplace where everyone can be themselves and feel represented.
Tesco Colleague - Liverpool Allerton Rd Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering competitive pay starting at £13.28 per hour and a minimum of 16 hours per week, with flexible part-time options available. Our inclusive work culture fosters teamwork and community engagement, providing opportunities for personal growth and development while ensuring that every colleague feels valued and empowered to deliver exceptional customer service in our Liverpool Allerton Rd Superstore.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Liverpool Allerton Rd Superstore
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Tesco Retail and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Tesco Retail and let us see your personality shine through!
We think you need these skills to ace Tesco Colleague - Liverpool Allerton Rd Superstore
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Tesco Retail.
Get Familiar with Our Brand:Before applying, take some time to learn about Tesco Retail and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Tesco Retail
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Tesco Retail.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Tesco Retail will surely appreciate.
