At a Glance
- Tasks: Deliver groceries with a smile and keep everything organised and tidy.
- Company: Join Tesco, a leading retailer committed to diversity and inclusion.
- Benefits: Earn £14.18 per hour, with flexible hours and opportunities for growth.
- Other info: Enjoy a supportive work environment where everyone is welcome.
- Why this job: Be part of a team that values customer service and community impact.
- Qualifications: Must have a valid UK driving licence and a passion for helping others.
The predicted salary is between 14 - 15 € per hour.
Availability Window: Sun 08:00‑18:00, Tue 19:00‑23:00, Fri 19:00‑23:00, Sat 08:00‑18:00.
Pay & Hours: Our Customer Delivery Driver rate starts at £14.18 an hour, increasing to £15.45 for stores inside the M25. Additional payments may also apply depending on location. Minimum guaranteed hours are 16 per week, but we offer 12‑to‑16‑hour options.
Responsibilities:
- Ensure the van and trays used are clean, tidy and organised.
- Keep the back yard clean, tidy and clear of rubbish; pick up litter as seen.
- Ensure trays are washed as part of the tray wash process.
- Load the van as required and check roadworthiness.
- Communicate with customers about order changes, substitutions and refunds.
- Take care of products/deliveries as if they were my own.
- Explain to customers that they will not be charged for substitutions.
- Deliver during the customer’s time slot.
- Call the customer before arriving if early.
- Call the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit.
- Give warm, welcoming interactions with customers and colleagues.
- Act quickly to respond to changing customer needs and embrace change.
- Show energy and drive to deliver beyond expectations.
- Share ideas with the manager and colleagues on how to improve the store.
Qualifications:
- A valid UK/EU/EEA driving licence (full or automatic) for at least 12 months with no more than 3 penalty points.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we want you to feel represented and you can be yourself at work. Everyone’s welcome. Our vision is to become every customer’s favourite way to shop, whether at home or on the go. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. We are proud to have been accredited Disability Confident Leader and are committed to providing an inclusive and accessible recruitment process.
Eligibility: Tesco will only recruit individuals who have passed the school leaver’s age. Candidates must be over 18 if the role requires working before 6:15 am, after 9:45 pm, or in areas such as warehouse, beers, wines and spirits, counters, bakery, and driving roles.
Customer Delivery Driver - Lichfield Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering our Customer Delivery Drivers in Lichfield a competitive starting rate of £14.18 per hour, with opportunities for growth and additional payments based on location. Our inclusive work culture fosters teamwork and encourages personal development, ensuring that every employee feels valued and empowered to contribute to our mission of serving customers and communities better every day.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Lichfield Extra
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and mission. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on common questions for delivery driver roles, like how you handle customer interactions or manage your time during deliveries.
✨Tip Number 3
Be ready to showcase your driving skills! If you have a clean driving record and can demonstrate your ability to keep the van organised and tidy, make sure to highlight that during your chat with the hiring manager.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Delivery Driver - Lichfield Extra
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of warmth and enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Customer Delivery Driver role. Highlight any relevant experience you have, especially in customer service or driving. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the facts. This helps us understand your qualifications quickly and easily.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific time slots, be ready to discuss how your schedule aligns with their needs. This shows you're organised and serious about the position.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in the past. Whether it’s handling complaints or going the extra mile for a customer, showcasing your ability to build relationships will resonate well with the interviewers.
✨Show Off Your Driving Skills
Since a valid driving licence is crucial, be prepared to discuss your driving experience. Mention any relevant training or safe driving practices you follow. This will help reassure them that you’re responsible behind the wheel.
✨Embrace Team Spirit
Talk about your experiences working in teams and how you contribute to a positive work environment. Highlighting your ability to collaborate and share ideas will align with their emphasis on team spirit and communication.
