At a Glance
- Tasks: Serve customers with passion, support your team, and help create a welcoming atmosphere.
- Company: Join Tesco, a diverse and inclusive workplace where everyone is valued.
- Benefits: Earn £13.28 per hour, with guaranteed hours and opportunities for extra shifts.
- Other info: Be part of exciting events and celebrate success together with your colleagues.
- Why this job: Make a difference in your community while gaining valuable experience and skills.
- Qualifications: A friendly attitude, teamwork skills, and a passion for great customer service.
The predicted salary is between 27600 - 27600 € per year.
Availability Window Days: Tue 14:00–22:00, Wed 14:00–22:00, Sat 10:00–18:00
Responsibilities
- Helping to serve shoppers better every day.
- Meeting great people, learning new things and being part of a specialist, diverse team where everyone is welcome.
- Knowing customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training received, so we all work safely, effectively and serve customers brilliantly.
- Making decisions that are right for customers, delivering routines that meet their needs at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about the store’s performance, understanding your part and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being yourself, living our values, making everyone feel welcome and always following policies.
- Accepting deliveries into the store when required.
Qualifications
- A passion for delivering great service, greeting customers with a smile and serving them with pride.
- The ability to build rapport with customers, meaning they leave having experienced a great shopping trip.
- Taking the initiative and making decisions that are right for customers.
- Working well within a team and communicating openly with others.
- Building relationships with colleagues to create team spirit, having fun and celebrating success.
- Being at work on time, well presented and ready to be a brand ambassador.
Equality & Diversity
Diversity, equity and inclusion at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s welcome.
Pay and Hours
Our Tesco colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues a minimum of 16 guaranteed hours each week, with opportunities to work fewer hours (to a minimum of 12).
Tesco Colleague - Lerwick employer: Tesco Retail
At Tesco Lerwick, we pride ourselves on being an excellent employer that values diversity and inclusion, ensuring every colleague feels welcome and empowered. With a strong focus on employee growth, we offer comprehensive training and opportunities to engage in community events, fostering a vibrant work culture where teamwork and customer service excellence thrive. Our competitive pay rates and commitment to a minimum of 16 guaranteed hours per week make Tesco a rewarding place to build your career while serving the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Lerwick
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they treat their customers. This will help you connect with the team and show that you're genuinely interested in being part of their diverse family.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet a customer or handle a tricky situation. Being able to demonstrate your passion for great service during the interview can really set you apart from the crowd.
✨Tip Number 3
Be ready to share examples! When asked about teamwork or decision-making, have a few stories up your sleeve that highlight your ability to work well with others and make smart choices for customers. This shows you’re not just talking the talk but walking the walk!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows you’re keen to join the Tesco team!
We think you need these skills to ace Tesco Colleague - Lerwick
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for delivering great service shine through. We want to see that you genuinely care about helping customers and making their shopping experience fantastic!
Be Yourself:Don’t be afraid to show your personality in your application. At StudySmarter, we value authenticity, so let us know what makes you unique and how you can contribute to our diverse team.
Highlight Team Spirit:Make sure to mention any experiences where you've worked well in a team. We love seeing candidates who can build relationships with colleagues and create a fun atmosphere while getting the job done!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco colleague involves. Familiarise yourself with the responsibilities listed in the job description, like serving customers and working across different areas of the store. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
During the interview, highlight your passion for delivering great service. Share examples from your past experiences where you went above and beyond for customers. This will demonstrate that you align with Tesco's values and are ready to greet customers with a smile and serve them with pride.
✨Be a Team Player
Tesco values teamwork, so be prepared to discuss how you work well with others. Think of specific instances where you collaborated with colleagues to achieve a common goal or created a positive atmosphere. This will show that you can build rapport and contribute to a great team spirit.
✨Dress the Part and Be Punctual
First impressions matter! Make sure you arrive on time, dressed smartly, and ready to represent the Tesco brand. Being well-presented shows that you take the opportunity seriously and are ready to embody the values of the company right from the start.
