At a Glance
- Tasks: Deliver groceries with a smile and keep everything organised and tidy.
- Company: Join Tesco, a diverse and inclusive workplace that values you.
- Benefits: Earn from £14.18 per hour, with flexible hours and career growth.
- Other info: Embrace a supportive environment where your ideas matter.
- Why this job: Make a difference in your community while enjoying a flexible work-life balance.
- Qualifications: Must be over 18 with a valid driving licence and a positive attitude.
The predicted salary is between 14 - 15 £ per hour.
Availability Window: Sun 17:00-23:00, Mon 17:00-23:00, Fri 17:00-23:00, Sat 17:00-23:00
Pay: Customer Delivery Driver rate starts from £14.18 an hour; increases to £15.45 for stores inside the M25. Additional payments may apply based on location.
Hours: Minimum of 16 guaranteed hours per week. Option to work fewer hours, down to a minimum of 12. 3 weeks' notice of shifts.
Key Responsibilities:- Ensure van and trays are clean, tidy and organised.
- Maintain clean, tidy and rubbish‑free rest area, picking up litter.
- Wash trays as part of the tray wash process.
- Load the van as required, checking for roadworthiness.
- Communicate with customers about order changes, substitutions, refunds.
- Take care of products/deliveries as if they were your own.
- Explain that customers will not be charged for substitutions.
- Deliver during the customer’s time slot.
- Call the customer before arriving if early.
- Call the store if running 30+ minutes late.
- Build relationships with colleagues to create team spirit and improve store for customers.
- Warm and welcoming interactions with customers and colleagues, taking time to understand customer and say 'Thank you.'
- Act quickly to respond to changing customer needs and embrace change within the store.
- Energetic and driven to deliver beyond expectations, integrating home and work to achieve balance.
- Share ideas with manager and colleagues on how to improve store for customers.
- Age: must be over 18 years old.
- Valid UK/EU/EEA driving licence (full or automatic) for at least 12 months with no more than 3 penalty points.
- Willingness to commit to required hours and availability windows.
Diversity, equity and inclusion at Tesco means that whoever you are and whatever your background, we always want you to feel represented and be yourself at work. Everyone’s welcome.
Flexible Working:We know life looks different for each of us. We welcome chats about flexible working. Whether you’re just starting a career, want freedom, or something else, we support life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or other key life events. Talk to us throughout your application about how we can support you.
Customer Delivery Driver - Leicester Hamilton Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and inclusion. As a Customer Delivery Driver in Leicester, you'll enjoy competitive pay starting at £14.18 per hour, guaranteed minimum hours, and the flexibility to balance work with your personal life. We foster employee growth through open communication and encourage you to share ideas that enhance customer experience, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Leicester Hamilton Extra
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they align with yours. This will help you connect better during the chat and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your past experiences relate to the role of a Customer Delivery Driver, especially around customer interactions and teamwork.
✨Tip Number 3
Be ready to showcase your driving skills! Since this role involves driving, be prepared to discuss your driving experience and how you ensure safety and efficiency on the road. It’s all about showing you can handle the van like a pro!
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the team or the role. This shows you’re engaged and keen to learn more about how you can contribute to Tesco.
We think you need these skills to ace Customer Delivery Driver - Leicester Hamilton Extra
Some tips for your application 🫡
Show Your Availability:Make sure to highlight your availability in your application. Since the role requires specific hours, let us know when you can work so we can see if it matches our needs!
Emphasise Customer Service Skills:This job is all about delivering a great experience to our customers. Share any previous experience you have in customer service and how you’ve gone the extra mile for customers in the past.
Be Clear and Concise:When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences shine through without any fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific hours, be ready to discuss how your schedule aligns with their needs. This shows you're committed and organised.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in the past. Highlight any experiences where you’ve gone above and beyond for customers, as this role is all about warm interactions and building relationships.
✨Show Your Team Spirit
Think of instances where you’ve worked well in a team. The company values collaboration, so share stories that showcase your ability to build relationships with colleagues and contribute to a positive work environment.
✨Be Ready for Practical Questions
Expect questions about handling deliveries and managing time effectively. Brush up on scenarios where you had to adapt quickly or solve problems on the go, as this will demonstrate your readiness for the dynamic nature of the job.
