At a Glance
- Tasks: Provide friendly service and assist customers with mobile products and tech queries.
- Company: Join Tesco, a diverse and inclusive workplace that values teamwork.
- Benefits: Earn £13.70 per hour, with flexible hours and opportunities for growth.
- Other info: Flexible working options available; everyone is welcome here!
- Why this job: Meet great people, learn new skills, and enjoy a fun team environment.
- Qualifications: No specific qualifications needed, just a positive attitude and willingness to help.
The predicted salary is between 13 - 14 £ per hour.
Availability Window
- Days: Sun 10:00 - 16:00
- Sat 09:00 - 18:00
Pay & Hours
- Pay starts at £13.70 per hour, rising to £14.97 in stores within the M25.
- Additional payments may be offered at some locations.
- Guaranteed minimum of 12 hours per week.
- Contracted hours will be scheduled within the availability window with at least 3 weeks’ notice.
Responsibilities
- Providing friendly, natural service and getting to know customers.
- Flexible support across the Phone Shop and wider store, helping customers choose the right mobile products and services, completing phone and contract setups, and supporting a range of tech queries.
- Making customer-focused decisions and completing key store routines.
- Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
- Delivering great service, greeting every customer with a smile, and helping them find the right mobile products and solutions.
- Building rapport quickly so customers leave feeling confident, supported and having had a great experience in the Phone Shop.
- Making the right decisions for customers, whether solving a tech query, recommending a product, or supporting a contract setup.
- Positive, team‑focused approach: communicating openly, working well with colleagues across the store, having fun, and celebrating success together.
About the role
Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Diversity & Inclusion
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.
Accessibility
We’re proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Tesco Colleague - Phone Shops - Leeds Garforth Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment in our Leeds Garforth Superstore. With competitive pay starting at £13.70 per hour, flexible working hours, and opportunities for personal growth, our team members enjoy a vibrant culture that celebrates diversity and teamwork. Join us to not only enhance your skills but also to make meaningful connections with customers and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Phone Shops - Leeds Garforth Superstore
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they align with your own. This will help you connect better during the chat and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing friendly service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Be flexible and open-minded! The job requires supporting various areas in the store, so highlight your adaptability. Share instances where you've successfully worked in different roles or tackled unexpected challenges.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Tesco Colleague - Phone Shops - Leeds Garforth Superstore
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values.
Tailor Your Application:Make sure to customise your application for the Tesco Colleague position. Highlight any relevant experience you have in customer service or tech support, and explain how you can contribute to our team’s success.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague in the Phone Shop entails. Familiarise yourself with the responsibilities like providing friendly service and helping customers with tech queries. This will show that you're genuinely interested and prepared.
✨Showcase Your People Skills
Since this role is all about building rapport with customers, think of examples from your past experiences where you've successfully interacted with people. Be ready to share how you made someone feel valued or helped them solve a problem.
✨Emphasise Teamwork
Tesco values a positive, team-focused approach. Prepare to discuss how you've worked well in teams before, whether in previous jobs or during group projects. Highlight any instances where you celebrated success together with colleagues.
✨Be Open About Flexibility
Given the flexible working hours mentioned in the job description, be honest about your availability. If you have specific times you can work, communicate that clearly. This shows you're serious about fitting into their schedule and are ready to contribute.
