At a Glance
- Tasks: Lead a team to create an amazing in-store experience for customers.
- Company: Join Tesco, a leading retailer committed to diversity and inclusion.
- Benefits: Earn £15.59 per hour, with flexible hours and career growth opportunities.
- Other info: Flexible working options available; everyone is welcome here!
- Why this job: Be part of a supportive team and make a real impact every day.
- Qualifications: Experience in retail leadership and a passion for great customer service.
The predicted salary is between 32300 - 35000 £ per year.
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply. Please note that you need to be 18 or over to apply for this role.
Responsibilities- Leading the team to deliver a great experience for customers in-store.
- Working across all areas of the store and with all colleagues, being the go‑to person for day‑to‑day operational queries.
- Building positive, inclusive relationships that help colleagues perform at their best.
- Confidently leading the store in the Manager’s absence.
- Making balanced, flexible decisions and adapting well to change.
- Coaching colleagues, giving feedback and role modelling great service.
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
- Experience working in a team lead or management position in a fast‑paced retail environment.
- Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
- Build positive, long‑lasting relationships to create an inclusive, supportive team environment.
- A clear communicator, using a variety of methods to keep the team well informed.
- A natural leader who motivates and inspires the team to deliver outstanding results.
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Tesco Shift Leader - Days - Leatherhead Superstore employer: Tesco Retail
Tesco is an exceptional employer that prioritises customer satisfaction while fostering a supportive and inclusive work environment. As a Shift Leader at our Leatherhead Superstore, you will enjoy competitive pay starting at £15.59 per hour, with opportunities for career growth and development within a dynamic team. We value flexibility and diversity, ensuring that every employee feels represented and empowered to contribute to our mission of serving customers and communities better every day.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Days - Leatherhead Superstore
✨Tip Number 1
Get to know Tesco's values and culture! When you walk into that interview, show us how your personal values align with ours. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or resolved conflicts. We love to hear about how you’ve motivated others and created a positive environment, so come prepared with those stories!
✨Tip Number 3
Be ready to discuss customer service! Since customers are at the heart of what we do, share your best customer service experiences. Show us how you’ve gone above and beyond to meet customer needs, and how you can bring that same energy to Tesco.
✨Tip Number 4
Don’t forget to ask questions! This is your chance to find out more about the role and the team. Ask us about the challenges we face in-store or how we support our colleagues. It shows you’re engaged and really interested in being part of our community.
We think you need these skills to ace Tesco Shift Leader - Days - Leatherhead Superstore
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your passion for delivering great service. We want to see how you’ve gone the extra mile for customers in the past, so share those experiences that showcase your commitment!
Be a Team Player:Since teamwork is key in this role, let us know about your experience working in a team lead or management position. Share examples of how you've built positive relationships and supported your colleagues to create an inclusive environment.
Communicate Clearly:We love clear communicators! In your application, use straightforward language and structure your thoughts well. This will help us see how you can keep the team informed and engaged, just like we do in-store.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so give it a go!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Shift Leader at Tesco. Familiarise yourself with their customer service ethos and how teamwork plays a crucial role in daily operations. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a challenging situation. Highlight how you motivated your colleagues and ensured great service, as this aligns perfectly with what Tesco is looking for in a Shift Leader.
✨Emphasise Communication
As a Shift Leader, clear communication is key. Think of instances where you effectively communicated with your team or resolved conflicts. Be ready to discuss how you keep everyone informed and engaged, which is vital for maintaining a positive work environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and adaptability. Prepare for scenarios like handling a busy shift or addressing a customer complaint. Show how you can make balanced decisions and adapt to changes while keeping the team's morale high.
