At a Glance
- Tasks: Lead a team to deliver an amazing customer experience in-store.
- Company: Join Tesco, a leading retailer committed to diversity and inclusion.
- Benefits: Earn £15.59 per hour with guaranteed minimum hours and flexible shifts.
- Other info: Flexible working options available; everyone is welcome!
- Why this job: Be part of a supportive team and grow your career in retail.
- Qualifications: Experience in a team lead role and a passion for great service.
The predicted salary is between 15 - 16 £ per hour.
Availability Window
- Days: Tue 14:00 - 23:00
- Wed 14:00 - 23:00
- Sat 05:45 - 14:00
About the Role
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.
To be eligible you must be 18 years of age or older.
Responsibilities
- Lead the team to deliver a great experience for customers in-store.
- Work across all areas of the store and with all colleagues, being the go‑to person for day‑to‑day operational queries.
- Build positive, inclusive relationships that help colleagues perform at their best.
- Confidently lead the store in the Manager’s absence.
- Make balanced, flexible decisions and adapt well to change.
- Coaching colleagues, giving feedback and role‑modeling great service.
- Stay curious and seek opportunities to serve customers, communities and the planet a little better every day.
Qualifications
- Experience working in a team lead or management position in a fast‑paced retail environment.
- Strong role‑model with a passion for delivering great service and ensuring every customer’s needs are met.
- Build positive, long‑lasting relationships to create an inclusive, supportive team environment.
- Clear communicator, using a variety of methods to keep the team well informed.
- Natural leader who motivates and inspires the team to deliver outstanding results.
About Tesco
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves. Everyone’s welcome.
We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.
We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Tesco Shift Leader - Days - Bookham Express in Leatherhead employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and customer service are at the forefront. Our inclusive culture fosters personal growth and development, with flexible working options to suit your lifestyle. Join us in Bookham Express, where you can make a meaningful impact while enjoying competitive pay and a supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Days - Bookham Express in Leatherhead
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your leadership skills! Since the role involves leading a team, think of examples from your past experiences where you’ve successfully motivated others or handled challenges. Be ready to share these stories during your chat.
✨Tip Number 3
Be prepared for situational questions! Tesco loves to see how you think on your feet. Think about how you would handle various customer service scenarios or team dynamics, and be ready to discuss your thought process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It shows you’re genuinely interested in the role and helps keep you top of mind.
We think you need these skills to ace Tesco Shift Leader - Days - Bookham Express in Leatherhead
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your enthusiasm for delivering great customer experiences. We want to see how you can contribute to making every customer's visit a positive one!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your previous experience and how it relates to the role. We appreciate clarity, so don’t be afraid to show us what you’ve got!
Highlight Your Leadership Skills:As a Shift Leader, you'll need to inspire and motivate your team. Share examples of how you've successfully led a team in the past, and let us know how you can bring that energy to Tesco!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and get you started on this exciting journey with Tesco. Don’t miss out!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Shift Leader at Tesco. Familiarise yourself with their customer service ethos and how teamwork plays a crucial role in delivering a great shopping experience.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in leading teams. Think of specific examples where you motivated your colleagues or resolved conflicts. This will demonstrate your ability to lead effectively in a fast-paced environment.
✨Emphasise Communication
As a Shift Leader, clear communication is key. During the interview, highlight how you keep your team informed and engaged. Share examples of how you've used different methods to communicate effectively with your team.
✨Demonstrate Your Adaptability
Retail can be unpredictable, so it's important to show that you can adapt to change. Prepare to discuss times when you've had to make quick decisions or adjust plans on the fly, showcasing your flexibility and problem-solving skills.
