Shift Leader - Lancaster Willow Lane Express

Shift Leader - Lancaster Willow Lane Express

Lancaster Full-Time 32300 - 35000 £ / year (est.) No working from home possible
Tesco Retail

At a Glance

  • Tasks: Lead a team to create amazing customer experiences and tackle daily challenges.
  • Company: Join Tesco, a diverse and inclusive retail giant.
  • Benefits: Earn £15.59 per hour with flexible hours and career growth opportunities.
  • Other info: Open to flexible working arrangements and committed to inclusivity.
  • Why this job: Be a key player in a supportive team while making a positive impact.
  • Qualifications: Experience in team leadership within fast-paced retail environments.

The predicted salary is between 32300 - 35000 £ per year.

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply. Please note that you need to be 18 or over to apply for this role.

Responsibilities
  • Leading the team to deliver a great experience for customers in-store.
  • Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
  • Building positive, inclusive relationships that help colleagues perform at their best.
  • Confidently leading the store in the Manager’s absence.
  • Making balanced, flexible decisions and adapting well to change.
  • Coaching colleagues, giving feedback and role modelling great service.
  • Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
Qualifications
  • Experience working in a team lead or management position in a fast-paced retail environment.
  • Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
  • Build positive, long lasting relationships to create an inclusive, supportive team environment.
  • A clear communicator, using a variety of methods to keep the team well informed.
  • A natural leader who motivates and inspires the team to deliver outstanding results.

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.

Shift Leader - Lancaster Willow Lane Express employer: Tesco Retail

At Tesco, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and customer focus are paramount. Our Lancaster Willow Lane Express location fosters a culture of inclusivity and support, providing employees with opportunities for personal growth and career advancement. With competitive pay starting at £15.59 per hour and flexible working options, we ensure that our team members feel valued and empowered to make a positive impact in their roles.

Tesco Retail

Contact Details:

Tesco Retail Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Leader - Lancaster Willow Lane Express

Tip Number 1

Get to know the company culture! Before your interview, check out Tesco's values and how they align with your own. This will help you connect with the team and show that you're genuinely interested in being part of their inclusive environment.

Tip Number 2

Practice your leadership skills! Think of examples from your past experiences where you've led a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your ability to motivate and inspire others.

Tip Number 3

Be prepared to discuss flexibility! Since the role offers various hours, think about your availability and how you can adapt to the store's needs. Showing that you're open to different shifts can make you a more attractive candidate.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Tesco team.

We think you need these skills to ace Shift Leader - Lancaster Willow Lane Express

Team Leadership
Customer Service
Communication Skills
Relationship Building
Adaptability
Coaching Skills
Decision-Making

Some tips for your application 🫡

Show Your Passion for Customer Service:When writing your application, let your enthusiasm for delivering great customer experiences shine through. We want to see how you can contribute to making every customer's visit memorable!

Highlight Your Leadership Skills:As a Shift Leader, you'll be guiding the team. Make sure to showcase any previous experience in leadership roles, especially in fast-paced environments. We love to see examples of how you've motivated and inspired others!

Be Yourself:We value diversity and inclusion, so don’t hesitate to let your personality come through in your application. Share your unique experiences and perspectives that make you a great fit for our team!

Apply Through Our Website:To ensure your application gets the attention it deserves, make sure to apply directly through our website. It’s the best way for us to connect with you and keep track of your application!

How to prepare for a job interview at Tesco Retail

Know the Company Values

Before your interview, take some time to understand Tesco's vision and values. They focus on customer service, community, and sustainability. Showing that you align with these values will demonstrate your commitment to their mission.

Showcase Your Leadership Skills

As a Shift Leader, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. This will highlight your ability to manage and support your colleagues effectively.

Emphasise Teamwork and Communication

Since the role involves working closely with others, be ready to discuss how you build positive relationships within a team. Share specific instances where your communication skills helped improve team dynamics or customer service.

Be Ready for Scenario Questions

Expect questions that assess your problem-solving abilities in a fast-paced environment. Think of scenarios where you had to make quick decisions or adapt to changes, and explain how you handled them. This will show your flexibility and readiness for the challenges of the role.