At a Glance
- Tasks: Serve customers with passion, support store operations, and create a welcoming atmosphere.
- Company: Join Tesco, a leading retailer focused on customer satisfaction and teamwork.
- Benefits: Earn £13.28 per hour, with flexible hours and opportunities for career growth.
- Other info: Enjoy a dynamic work environment with community events and celebrations.
- Why this job: Be part of a diverse team, learn new skills, and make a real impact.
- Qualifications: Must be over 18, with a passion for service and teamwork.
The predicted salary is between 13 - 14 € per hour.
Availability Window:
- Sun: 12:00 - 17:00
- Wed: 12:00 - 17:00
- Thu: 06:00 - 10:00
- Fri: 06:00 - 10:00
- Sat: 06:00 - 12:00
Pay and Hours:
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Job Overview:
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.
Responsibilities:
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Age Requirements:
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
Qualifications:
- Passionate and knowledgeable about the products and services within my store.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit and celebrate success.
- Being myself, living our values, making everyone feel welcome and always following our policies.
Tesco Colleague - Kirkwall employer: Tesco Retail
At Tesco Kirkwall, we pride ourselves on being an excellent employer that values our colleagues and fosters a supportive work culture. With competitive pay starting at £13.28 per hour and flexible working hours, we offer opportunities for personal growth and career progression in a diverse team environment. Join us to be part of a community-focused workplace where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Kirkwall
✨Tip Number 1
Get to know the store! Before your interview, pop into Tesco and familiarise yourself with the layout, products, and services. This shows you’re genuinely interested and helps you chat confidently about how you can contribute.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Being able to share these stories will highlight your passion for delivering great service, which is key for this role.
✨Tip Number 3
Be yourself during the interview! Tesco values authenticity, so don’t be afraid to show your personality. Share what makes you unique and how you can bring that to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, making it easier for us to connect with you.
We think you need these skills to ace Tesco Colleague - Kirkwall
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping customers and creating a great shopping experience.
Be Yourself:Don’t be afraid to show your personality in your application. We value authenticity, so let us know what makes you unique and how you can contribute to our team spirit.
Highlight Relevant Experience:If you've got previous experience in retail or customer service, make sure to mention it! We love to see how your past roles have prepared you for being a Tesco Colleague.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so be ready to discuss how your schedule aligns with their needs. Highlight any specific days or times you can work, especially if they match the job description.
✨Show Your Passion for Customer Service
Since customers are at the heart of Tesco, demonstrate your enthusiasm for providing great service. Share examples from past experiences where you went above and beyond for a customer. This will show that you understand the importance of customer satisfaction.
✨Be Team-Oriented
Tesco looks for colleagues who can work well in a team. Prepare to discuss how you’ve collaborated with others in previous roles. Mention any team successes and how you contributed to creating a positive atmosphere, as this aligns with their values.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific responsibilities of a Tesco colleague. Be ready to talk about how you would handle tasks like replenishing stock or serving customers. Showing that you understand what the job entails will demonstrate your commitment and readiness to jump in.
