At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences in-store.
- Company: Join Tesco, a leader in retail with a commitment to community and sustainability.
- Benefits: Enjoy a competitive salary, excellent benefits, and flexible working options.
- Other info: Opportunities for career advancement in a supportive environment.
- Why this job: Be part of an inclusive team that values your growth and development.
- Qualifications: Experience in leading teams and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit. Competitive salary with an excellent benefits package.
Team Manager shift patterns vary day to day but are planned in advance to support work‑life balance. Leading the team to deliver a great experience for customers in-store. Recruiting, training, and developing colleagues to build a capable, high‑performing team. Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
Lead trade activity, using insight and expertise to grow sales and maximise profit. Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most. Identifying and resolving root‑cause issues with sustainable, long‑term solutions. Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.
Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day. Proven experience leading and developing high‑performing teams. Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results. A welcoming, customer‑first approach, building strong relationships with colleagues and customers.
Resilience and sound judgement to make effective decisions that support both customers and colleagues. Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations. Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.
To be over 18 for this role. Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.
We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Team Manager Nights - Kettering Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and customer focus are at the heart of everything we do. Our Kettering Extra location provides a competitive salary and a comprehensive benefits package, alongside opportunities for personal and professional growth within a diverse and inclusive culture. We value flexibility and work-life balance, ensuring that our Team Managers can thrive while leading their teams to deliver exceptional service and drive store success.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager Nights - Kettering Extra
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to team management. We recommend role-playing with a friend to boost your confidence and get feedback.
✨Tip Number 3
Show your passion for customer service during interviews. Share specific examples of how you've gone above and beyond for customers in the past. It’s all about that customer-first approach!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar.
We think you need these skills to ace Team Manager Nights - Kettering Extra
Some tips for your application 🫡
Show Your Passion for Customers:Make sure to highlight your customer-first approach in your application. We want to see how you’ve gone the extra mile for customers in the past and how you plan to do it in this role.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to describe your experience and skills. We appreciate a well-structured application that gets straight to the point!
Demonstrate Team Leadership:Since this role is all about leading a team, share specific examples of how you've successfully managed and developed teams before. We love to see how you inspire and motivate others!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the Team Manager Nights role thoroughly. Familiarise yourself with the key responsibilities like leading a team, coaching for customer service, and managing store operations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you’ve developed high-performing teams and created a positive work environment. This is crucial as the role focuses on recruiting, training, and motivating colleagues.
✨Emphasise Customer-Centric Mindset
Since customers are at the heart of everything, be ready to discuss how you prioritise customer satisfaction. Share specific instances where you went above and beyond to enhance the customer experience or how you’ve used feedback to improve service.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in the role and how you would address them, especially regarding safety and compliance, as well as team dynamics.
