At a Glance
- Tasks: Deliver groceries with a smile and provide excellent customer service at the doorstep.
- Company: Join Tesco, a leading retailer known for its friendly and supportive work culture.
- Benefits: Earn £14.18 per hour, with guaranteed hours and potential for extra pay.
- Other info: Flexible working options available; we celebrate diversity and inclusion.
- Why this job: Make a difference in customers' lives while enjoying a dynamic and varied role.
- Qualifications: Must have a valid UK driving licence and a passion for helping others.
The predicted salary is between 29500 - 32000 £ per year.
As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile. It’s hands‑on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.
Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Responsibilities:- Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
- Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
- Talking customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
- Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
- Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
- Building strong relationships with colleagues to create great team spirit and deliver the best service for customers.
- Being warm and welcoming with customers and colleagues.
- Responding quickly to changing customer needs and embracing change while out on the road and in the store.
- Have a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
- Pay starts at £14.18 per hour, rising to £15.45 in stores within the M25.
- Minimum 16 hours per week guaranteed; roles from 12 hours available.
- Additional payments may be offered at some locations.
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Customer Delivery Driver - Twickenham Extra in Isleworth employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering our Customer Delivery Drivers in Twickenham a supportive work environment where teamwork and customer service are at the heart of what we do. With competitive pay starting at £14.18 per hour, flexible working options, and a commitment to diversity and inclusion, we ensure that every employee feels valued and has opportunities for personal growth. Join us to be part of a dynamic team that not only delivers groceries but also builds lasting relationships with customers and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Twickenham Extra in Isleworth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Try out some mock interviews with friends or family. Focus on how you can demonstrate your customer service skills and your ability to handle challenges on the road.
✨Tip Number 3
Be yourself! When you’re out there meeting the team, let your personality shine through. Tesco values warm and welcoming individuals, so don’t be afraid to show your friendly side.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates right there, making it super easy for us to keep in touch.
We think you need these skills to ace Customer Delivery Driver - Twickenham Extra in Isleworth
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and warmth to your words. Remember, this role is all about delivering great service with a smile!
Highlight Relevant Experience:Make sure to mention any previous driving or customer service experience you have. We love seeing how you've handled similar situations in the past, as it shows us you’re ready to hit the ground running. Tailor your application to reflect the skills that match our needs!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Delivery Driver role. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture right there. We can’t wait to hear from you!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability for the role. Since the job requires specific time slots, be ready to discuss when you can work and how flexible you are with your hours. This shows that you’re serious about the position and willing to adapt.
✨Showcase Your Customer Service Skills
As a Customer Delivery Driver, you'll be the face of the company. Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve gone above and beyond to help someone, as this will resonate well with the interviewers.
✨Demonstrate Your Driving Experience
Since a valid driving licence is essential, be ready to talk about your driving history. Highlight any relevant experience you have with delivery driving or handling vehicles, and mention your commitment to road safety and vehicle maintenance.
✨Emphasise Team Spirit
This role involves working independently but also being part of a team. Share experiences where you’ve collaborated with colleagues or contributed to a positive team environment. This will show that you can build strong relationships and work well with others.
