At a Glance
- Tasks: Serve customers with passion, ensuring a great shopping experience and maintaining store standards.
- Company: Join Tesco, a leading retailer with a commitment to community and customer service.
- Benefits: Earn from £13.28 per hour, with additional night premiums and guaranteed hours.
- Other info: Opportunities for career progression and involvement in community events.
- Why this job: Be part of a diverse team, learn new skills, and enjoy flexible working hours.
- Qualifications: A friendly attitude, teamwork skills, and a passion for customer service are essential.
The predicted salary is between 13 - 15 £ per hour.
Availability Window: Sundays 22:00–09:00; Fridays 22:00–09:00; Saturdays 22:00–09:00. The store operates overnight in these windows.
Pay and hours: Colleague rate starts from £13.28 per hour; increases to £14.55 for stores within the M25. For hours worked between midnight and 6:00, an additional night premium of £2.35 per hour applies. Other payments may apply depending on location.
Hours guarantee: It is policy to offer new colleagues a minimum of 16 guaranteed hours per week. It is possible to work fewer hours (minimum 12) if requested, and we still encourage you to apply.
Scheduling: The table shows preferred availability windows. We will schedule contracted hours within these times and provide 3 weeks notice of shifts. We are open to flexible timing if your availability closely matches the advertised times.
Role context: Customers are at the heart of our operations. This is a role for doers with variety and daily challenges. Being a colleague in one of our stores means helping to serve shoppers better every day. You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Responsibilities:
- Knowledge of customers and delivering service with passion and pride; providing great natural service.
- Be knowledgeable about products and services within the store.
- Work across service, picking and replenishment areas as required.
- Apply training to work safely, effectively and deliver excellent customer service.
- Make decisions that are right for customers and deliver routines that meet customer needs.
- Participate in seasonal, community, and charity events to create an inclusive atmosphere.
- Understand store performance and the role you play in driving service, sales, reducing waste, shrinkage, and delivering profit.
- Handle products with care to maintain quality and ensure they reach customers in good condition.
- Follow company values, be welcoming, and adhere to policies.
- Occasionally, you may be required to accept deliveries into the store.
Qualifications / Skills:
- Passion for delivering great service and greeting customers with a smile.
- Ability to build rapport with customers to ensure a positive shopping experience.
- Take initiative and make decisions that benefit customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to foster team spirit, collaboration, and success.
- Be punctual, well presented, and act as a brand ambassador.
Tesco Colleague Nights - Inverness Inshs Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering competitive pay starting at £13.28 per hour, with additional night premiums and guaranteed hours to ensure stability for our colleagues. Our inclusive work culture fosters teamwork and personal growth, providing opportunities to learn and progress within a diverse environment, all while serving our community in Inverness.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague Nights - Inverness Inshs Extra
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they connect with your own. This will help you show that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress to impress! Make sure you look smart and presentable for your interview. First impressions count, and being well-presented shows you care about the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Tesco Colleague Nights - Inverness Inshs Extra
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for delivering great customer service shine through. We want to see how you can bring that passion to our team and make a difference in our customers' shopping experience.
Be Clear About Your Availability:Since we have specific availability windows, make sure to clearly state when you can work. This helps us schedule you effectively and shows that you're flexible and ready to fit into our team.
Highlight Teamwork Skills:We love a good team player! In your application, mention any experiences where you've worked well with others. This will show us that you can build relationships with colleagues and contribute to a positive atmosphere.
Apply Through Our Website:To make the process smoother, we encourage you to apply directly through our website. It’s quick and easy, and you'll be one step closer to joining our fantastic team at Tesco!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Since the role requires working specific night shifts, be clear about your availability during the interview. Make sure to mention any flexibility you have within the specified hours, as this shows you're committed and ready to adapt.
✨Show Your Customer Service Skills
This position is all about delivering great service. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved an issue effectively.
✨Demonstrate Team Spirit
The job involves working closely with others, so highlight your ability to work in a team. Share experiences where you collaborated with colleagues to achieve a common goal or how you contributed to a positive team atmosphere.
✨Be Ready to Discuss Company Values
Familiarise yourself with Tesco's values and how they align with your own. During the interview, express how you embody these values in your work ethic and interactions with customers and colleagues. This will show that you're not just looking for a job, but a place where you can contribute meaningfully.
