At a Glance
- Tasks: Serve customers, support team activities, and ensure a great shopping experience.
- Company: Join Tesco, a leading retailer with a diverse and inclusive culture.
- Benefits: Earn £13.28 per hour, with guaranteed hours and flexible scheduling options.
- Other info: Enjoy a fun work environment with opportunities for career growth and community involvement.
- Why this job: Be part of a friendly team, learn new skills, and make a difference in your community.
- Qualifications: Must be over 18; passion for customer service and teamwork is essential.
The predicted salary is between 27040 - 27600 £ per year.
Availability Window: Sun 14:00 – 22:00, Mon 15:00 – 22:00, Fri 09:00 – 18:00, Sat 09:00 – 18:00.
Pay and Hours: Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours each week; if you would like to work fewer hours (to a minimum of 12) we also have opportunities for you. We will schedule your contracted hours within the availability windows and you’ll have 3 weeks' notice of exactly when your shifts will be.
Roles and Responsibilities:
- Help serve shoppers better every day.
- Meet great people, learn new things, and be part of a specialist, diverse team where everyone is welcome.
- Support stability or flexibility to suit lifestyles, and pursue career progress.
- Know and serve customers with passion and pride; give great natural service.
- Be knowledgeable about products and services within the store.
- Work across the store in service, picking and replenishment areas where required.
- Put training into practice to work safely, effectively, and deliver brilliant customer service.
- Make customer‑centric decisions and deliver routines that meet their needs at the right time.
- Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Understand store performance, drive service and sales, reduce waste and shrink, and deliver profit.
- Handle products with care to maintain quality and ensure best condition for customers.
- Live the values and make everyone feel welcome while following policies.
- May be required to accept deliveries into the store.
- Have a passion for delivering great service, greeting customers with a smile.
- Build rapport so customers leave with a great shopping trip.
- Take initiative and make decisions that are right for customers.
- Work well within a team and communicate openly.
- Build relationships to create team spirit, have fun, and celebrate success.
- Be on time, well presented, and ready to serve as a brand ambassador.
Eligibility: PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm, or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery, and driving roles.
Tesco Colleague - Inverness Inshs Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values every team member. With guaranteed hours, competitive pay, and opportunities for career progression, our Inverness Inshs Extra location is perfect for those seeking flexibility and stability in their work life. Join us to meet great people, learn new skills, and contribute to a community-focused environment where your efforts are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Inverness Inshs Extra
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Tesco Retail, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Tesco Colleague - Inverness Inshs Extra
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Tesco Retail that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Tesco Retail will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Tesco Retail and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Tesco Retail
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Tesco Retail, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Tesco Retail!
