At a Glance
- Tasks: Assist customers at the pharmacy counter and provide excellent service.
- Company: Join Tesco, a leading retailer committed to serving communities.
- Benefits: Earn £13.28 per hour with flexible hours and career progression.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Be part of a diverse team and make a real difference in customers' lives.
- Qualifications: Passion for customer service and ability to work in a team.
The predicted salary is between 13 - 14 £ per hour.
Availability Window:
- Sun: 10:00 - 13:00
- Mon: 09:00 - 19:00
- Fri: 09:00 - 19:00
- Sat: 09:00 - 19:00
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Key Responsibilities:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
A passion for delivering great service, greeting customers with a smile, and serving them with pride. The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip. To take the initiative and make decisions that are right for our customers. Work well within a team and communicate openly with others. Build relationships with colleagues to create a team spirit, having fun and celebrating success. Be at work on time, well presented and ready to be a brand ambassador.
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day”. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Pharmacy Counter Assistant - Inverness Inshs Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment in Inverness. With flexible working options, guaranteed hours, and opportunities for career progression, our colleagues are empowered to thrive while serving our customers with passion. Join us to be part of a diverse team that values every individual and fosters personal growth, all while contributing to our mission of serving communities and the planet better every day.
StudySmarter Expert Advice🤫
We think this is how you could land Pharmacy Counter Assistant - Inverness Inshs Extra
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and mission. This way, you can show how your passion for customer service aligns with their goal of serving customers and communities better every day.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to teamwork and customer service. Prepare some examples from your past experiences that highlight your ability to build rapport with customers and work well in a team.
✨Tip Number 3
Dress to impress! Make sure you look presentable and professional for your interview. Remember, you're not just applying for a job; you're becoming a brand ambassador for Tesco, so show them you take pride in your appearance.
✨Tip Number 4
Be yourself! Tesco values diversity and inclusion, so don’t be afraid to let your personality shine through during the interview. Show them who you are and how you can contribute to creating a welcoming atmosphere for customers and colleagues alike.
We think you need these skills to ace Pharmacy Counter Assistant - Inverness Inshs Extra
Some tips for your application 🫡
Show Your Availability:Make sure to clearly outline your availability in your application. We want to know when you can work, so if your schedule matches closely with our needs, don’t hesitate to apply!
Highlight Customer Service Skills:Since customers are at the heart of what we do, share any experiences you have in customer service. We love seeing passion for helping others and making their shopping experience great!
Be Yourself:We value authenticity, so let your personality shine through in your application. Show us who you are and how you can contribute to our diverse team!
Apply Through Our Website:For the best chance of success, make sure to submit your application through our official website. It’s the easiest way for us to review your details and get back to you!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability and how it aligns with the store's needs. Be ready to discuss your preferred hours and any flexibility you can offer. This shows that you're keen to fit into their schedule.
✨Show Your Passion for Customer Service
Prepare examples of how you've delivered great customer service in the past. Whether it's a time you went above and beyond or how you handled a difficult situation, sharing these stories will demonstrate your commitment to serving customers with pride.
✨Understand the Role and the Company
Familiarise yourself with Tesco’s values and mission. Knowing their core purpose of 'Serving our customers, communities and planet a little better every day' will help you align your answers with what they stand for during the interview.
✨Be Yourself and Build Rapport
During the interview, let your personality shine through. Building rapport with the interviewer is key, so be friendly and approachable. Remember, they want to see if you’ll fit into their team and contribute to a positive atmosphere.
