At a Glance
- Tasks: Serve customers with passion, assist with product knowledge, and ensure a great shopping experience.
- Company: Join Tesco, a leading retailer known for its inclusive culture and community involvement.
- Benefits: Earn £13.28 per hour with guaranteed hours and opportunities for additional pay.
- Other info: Flexible scheduling with at least 3 weeks' notice for shifts and opportunities for growth.
- Why this job: Be part of a dynamic team, making a real difference in customers' shopping experiences.
- Qualifications: Must be over 18 with excellent communication and customer service skills.
The predicted salary is between 13.28 - 13.28 £ per hour.
Availability
Availability windows: Thursday 16:00–24:00, Friday 16:00–24:00, Saturday 16:00–24:00.
Hours and Pay
We offer a minimum of 16 guaranteed hours per week. If you prefer fewer hours, the minimum available is 12 hours. Pay starts at £13.28 per hour, increasing to £14.55 for stores within the M25. Additional payments may apply depending on location.
Responsibilities
- Serve shoppers with passion and pride, providing great natural service.
- Assist customers and provide product knowledge within your store.
- Work across service, picking and replenishment areas as required.
- Apply training to work safely, effectively and deliver excellent customer experience.
- Make customer‑centric decisions, delivering store routines at the right time.
- Participate in seasonal, community and charity events, creating an inclusive atmosphere.
- Understand store performance and help drive service, sales and profit while reducing waste and shrink.
- Handle products carefully to maintain quality and ensure customers receive them in best condition.
- Wear the Tesco brand as a brand ambassador, being punctual, well‑presented and welcoming.
- Accept deliveries into the store when required.
Qualifications & Requirements
- Over 18 years of age.
- Excellent communication and customer service skills.
- Ability to build rapport with customers, ensuring a positive shopping experience.
- Self‑motivated, able to make decisions that benefit customers.
- Team player who communicates openly with colleagues.
- Dependable, arrives on time, well presented.
Work Details
Jobs are advertised with specific availability windows. We schedule hours within these windows and give at least 3 weeks' notice of shifts. Flexibility is considered if your availability closely matches the advertised windows.
Legal & Equal Opportunity
This role is open to all qualified applicants regardless of age, ethnicity, gender, disability or background. We are an equal opportunities employer and encourage applications from all eligible candidates. Applicants must be over 18 to apply.
Tesco Colleague - Horncastle Superstore employer: Tesco Retail
At Tesco Horncastle Superstore, we pride ourselves on fostering a vibrant and inclusive work culture where every colleague is valued. With guaranteed hours starting at 16 per week and competitive pay, we offer ample opportunities for personal growth and development while serving our community with passion. Join us to be part of a team that not only prioritises excellent customer service but also actively participates in local events, making a meaningful impact in the lives of our customers and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Horncastle Superstore
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Tesco Retail, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Tesco Colleague - Horncastle Superstore
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Tesco Retail that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Tesco Retail will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Tesco Retail and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Tesco Retail
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Tesco Retail, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Tesco Retail!
