At a Glance
- Tasks: Deliver groceries, ensure customer satisfaction, and support your team.
- Company: Join Tesco, a leading retailer with a commitment to community.
- Benefits: Earn £14.18 per hour, flexible hours, and a supportive work environment.
- Other info: Diverse workplace welcoming all backgrounds and flexible working options.
- Why this job: Be the friendly face of Tesco, making customers' days brighter.
- Qualifications: Must be 18+, hold a valid driving licence, and have a passion for service.
The predicted salary is between 29500 - 30500 £ per year.
Availability Window: Mon 09:00 – 19:00, Thu 09:00 – 19:00, Fri 09:00 – 19:00, Sat 09:00 – 19:30.
Pay and Hours: Pay starts at £14.18 per hour, increasing to £15.45 for stores within the M25. Minimum guaranteed hours are 16 per week, with the option to work as few as 12 hours.
About the Role: As the face of Tesco on the road, you will deliver groceries to customers across the country. The role involves driving, loading and unloading goods, ensuring customer satisfaction, and supporting the team at base.
Responsibilities:
- Keep the van and trays clean and organised.
- Maintain the return yard tidy and free of litter.
- Wash trays as part of the tray wash process.
- Load the van and check for roadworthiness.
- Communicate with customers about order changes, short‑codes, substitutions and refunds.
- Handle products and deliveries responsibly.
- Explain that no extra charge applies for substitutions.
- Deliver within the customer’s time slot.
- Call the customer if arriving early.
- Contact the store or centre if running 30 minutes or more late.
- Build relationships with colleagues to foster team spirit.
- Interact warmly with customers and colleagues, showing appreciation.
- Respond quickly to changing customer needs and embrace change.
- Share ideas with managers and colleagues to improve service.
Qualifications: Valid UK/EU/EEA driving licence (full or automatic) held for at least 12 months with no more than three penalty points. Applicants must be at least the school leaver age (must be 18 years or older).
Diversity, Equity & Inclusion: We welcome candidates of all backgrounds and encourage applications from those who need flexible working arrangements or other support.
Customer Delivery Driver - Helston employer: Tesco Retail
Tesco is an excellent employer for Customer Delivery Drivers in Helston, offering competitive pay starting at £14.18 per hour with guaranteed minimum hours and opportunities for flexible working arrangements. Our supportive work culture prioritises team spirit and customer satisfaction, while providing ample growth opportunities through training and development, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Helston
✨Tip Number 1
Get to know the company! Research Tesco's values and culture so you can show how you fit in. When you chat with them, drop in some examples of how you've embraced change or built relationships in your past roles.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and think about how you'd respond. Focus on your driving experience and customer service skills, as these are key for a Customer Delivery Driver.
✨Tip Number 3
Dress the part! Even though you're applying for a driving role, looking smart and professional can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're keen and ready to join the Tesco team on the road!
We think you need these skills to ace Customer Delivery Driver - Helston
Some tips for your application 🫡
Show Your Driving Skills:Make sure to highlight your driving experience in your application. We want to see that you’ve got a valid UK/EU/EEA driving licence and that you’re comfortable behind the wheel, especially if you've been driving for over a year!
Customer Service is Key:Since you'll be the face of Tesco on the road, it’s important to showcase any customer service experience you have. We love candidates who can interact warmly with customers and build relationships, so don’t hold back on those examples!
Be Organised and Responsible:In your application, mention how you keep things tidy and organised. Whether it’s maintaining a clean van or managing deliveries, we appreciate candidates who take responsibility for their work environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific hours, be ready to discuss how your schedule aligns with their needs. This shows you're serious and committed.
✨Show Off Your Driving Skills
Be prepared to talk about your driving experience and any relevant qualifications. Highlight your clean driving record and any previous roles that involved customer interaction or delivery. This will help demonstrate your suitability for the role.
✨Customer Service is Key
Since you'll be the face of Tesco on the road, emphasise your customer service skills. Share examples of how you've handled customer queries or complaints in the past. This will show that you can maintain a positive relationship with customers.
✨Team Spirit Matters
Discuss your ability to work as part of a team. Mention any experiences where you’ve collaborated with colleagues to achieve a common goal. This will highlight your willingness to contribute to a positive work environment.
