At a Glance
- Tasks: Serve customers, manage stock, and create a welcoming atmosphere in-store.
- Company: Join Tesco, a leading retailer with a focus on community and customer service.
- Benefits: Earn from £13.28 per hour, with flexible hours and career progression opportunities.
- Other info: Enjoy a dynamic work environment with guaranteed hours and support for flexibility.
- Why this job: Be part of a diverse team, meet new people, and make a real impact.
- Qualifications: Must be over 18; passion for customer service and teamwork is essential.
The predicted salary is between 13 - 14 £ per hour.
Availability Window
- Days: Sun 09:00 - 14:00
- Wed 09:00 - 12:30
- Thu 09:00 - 12:30
- Sat 09:00 - 15:00
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.
Responsibilities
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Key Attributes
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Requirements
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Tesco Colleague - Heathfield Station Rd Express employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture where every colleague is valued. With flexible working hours, competitive pay starting at £13.28 per hour, and opportunities for career progression, our Heathfield Station Rd Express store is the perfect place for those seeking meaningful employment while enjoying a diverse team environment. Join us to make a difference in our customers' lives and be part of a community that celebrates success together.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Heathfield Station Rd Express
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their commitment to customer service and teamwork. It’s all about being genuine and showing that you’re a great fit for the team!
✨Tip Number 2
Practice common interview questions related to customer service and teamwork. Think of examples from your past experiences where you’ve gone above and beyond for customers or worked well in a team. We want to hear those stories!
✨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter, and being punctual shows that you respect their time. Plus, it sets a positive tone for the rest of your meeting!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Tesco Colleague - Heathfield Station Rd Express
Some tips for your application 🫡
Show Your Availability:Make sure to clearly outline your availability in your application. We want to know when you can work, so if your schedule matches our needs, let us know!
Highlight Your Customer Service Skills:Since customers are at the heart of what we do, share any experiences you have in delivering great service. We love seeing passion for helping others shine through!
Be Yourself:We value authenticity! Don’t be afraid to let your personality come through in your application. Show us who you are and how you can contribute to our team spirit.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability before the interview. Tesco values flexibility, so if your schedule is a bit different from what they’ve advertised, don’t hesitate to mention it. Being upfront shows that you’re keen and willing to work with them.
✨Show Your Passion for Customer Service
During the interview, highlight your passion for delivering great service. Share examples of how you've gone above and beyond for customers in the past. This role is all about making customers feel welcome, so let your enthusiasm shine through!
✨Demonstrate Team Spirit
Tesco looks for colleagues who can work well within a team. Be prepared to discuss times when you’ve collaborated with others to achieve a common goal. Emphasising your ability to build relationships and create a positive atmosphere will set you apart.
✨Be Yourself and Live the Values
Authenticity is key! Tesco wants to see the real you, so don’t be afraid to let your personality show. Talk about how you align with their values and how you can contribute to creating an inclusive environment. This will help you connect with the interviewers on a personal level.
