Responsibilities
- Serve shoppers by providing friendly, efficient customer service.
- Assist with product picking, replenishment and stocking across the store.
- Apply store training to maintain safety, cleanliness and quality of customer experience.
- Make customer‑oriented decisions that support sales, reduce waste and drive profit.
- Participate in seasonal, community and charity events to create an inclusive atmosphere.
- Handle product deliveries and support any required on‑site logistics.
Qualifications
- Strong passion for delivering great service and greeting customers with a smile.
- Ability to build rapport with customers and ensure they leave having a positive shopping experience.
- Initiative and decision‑making skills to act in the best interest of customers.
- Effective teamwork and open communication with colleagues.
- Strong time management; be on time, well presented and ready to be a brand ambassador.
- Knowledge of the store’s product range and willingness to learn and apply training.
- Physical ability to work in a fast‑moving retail environment and conduct pick/replenishment tasks.
- Minimum 12 hours per week availability with flexibility; 16 hours is the standard, but 12 hours per week is acceptable.
We are an equal opportunity employer. Applicants from all backgrounds are encouraged to apply. We are committed to diversity and inclusion and provide an accessible recruitment process.
