At a Glance
- Tasks: Deliver groceries with a smile and provide top-notch customer service.
- Company: Join Tesco, a leading retailer committed to community and sustainability.
- Benefits: Earn £14.18 per hour, flexible hours, and a supportive team environment.
- Other info: Embrace diversity and enjoy opportunities for flexible working.
- Why this job: Make a difference in customers' lives while enjoying a dynamic workday.
- Qualifications: Valid UK driving licence and a passion for helping others.
The predicted salary is between 29500 - 30500 £ per year.
As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile. It’s hands‑on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.
Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Key Responsibilities:
- Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
- Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
- Talking customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
- Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
- Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
- Building strong relationships with colleagues to create great team spirit and deliver the best service for customers.
- Being warm and welcoming with customers and colleagues.
- Responding quickly to changing customer needs and embracing change while out on the road and in the store.
Requirements:
- Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Customer Delivery Driver - Broughton Chester Extra in Hawarden employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering our Customer Delivery Drivers a dynamic and supportive work environment in Broughton Chester. With competitive pay starting at £14.18 per hour, flexible working options, and a strong commitment to diversity and inclusion, we ensure that every team member feels valued and empowered. Our culture fosters teamwork and personal growth, making it a rewarding place to build a career while delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Broughton Chester Extra in Hawarden
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their vision.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Be prepared for a hands-on interview! You might be asked to demonstrate how you’d handle certain situations on the road or with customers. Stay calm, think on your feet, and show them your friendly side!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen to join the Tesco family. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Delivery Driver - Broughton Chester Extra in Hawarden
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and warmth to your words. Remember, this role is all about delivering great service with a smile!
Highlight Relevant Experience:Make sure to mention any previous driving or customer service experience you have. We love seeing how you've handled similar situations in the past, as it shows us you’re ready to hit the ground running. Tailor your application to reflect the skills that match our needs!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Customer Delivery Driver role. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values right there. We can’t wait to hear from you!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Delivery Driver at Tesco entails. Familiarise yourself with the key responsibilities like loading the van safely, delivering with a smile, and handling customer queries. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this job is all about interacting with customers, be prepared to discuss your experience in providing great service. Think of examples where you've gone above and beyond for a customer or handled a tricky situation with a smile. This will demonstrate your ability to build strong relationships and create a positive experience.
✨Emphasise Your Flexibility
Tesco values adaptability, so be ready to talk about how you handle changing situations. Share instances where you've had to adjust your plans on the fly or respond to unexpected challenges while working. This will show that you can thrive in a dynamic environment and are ready to embrace change.
✨Prepare Questions for Them
Interviews are a two-way street, so think of some thoughtful questions to ask your interviewers. You might want to inquire about team dynamics, training opportunities, or how they support drivers in maintaining a work-life balance. This not only shows your interest but also helps you gauge if the company is the right fit for you.
