At a Glance
- Tasks: Serve customers with passion, ensuring a great shopping experience.
- Company: Join Tesco, a leading retailer known for its inclusive culture.
- Benefits: Flexible hours, team spirit, and opportunities for growth.
- Other info: Participate in fun events and celebrate team successes together.
- Why this job: Be part of a vibrant team and make a difference in your community.
- Qualifications: Must be over 18, with a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Responsibilities include knowing your customers and serving them with passion and pride; giving great natural service. You should be passionate and knowledgeable about the products and services within the store. Work across the store in service, picking and replenishment areas where required. Put into practice the training received to work safely, effectively, and serve customers brilliantly. Make decisions that are right for customers, delivering routines in store that meet their needs at the right time. Take part in seasonal, community, and charity events, creating a great inclusive atmosphere. Be knowledgeable about the store's performance, understanding your role in driving service and sales, reducing waste and shrink, and delivering profit. Handle products with care to maintain quality and ensure they reach customers in the best condition. Be yourself, live our values, make everyone feel welcome, and always follow our policies. At times, you may be required to accept deliveries into the store.
Qualifications include a passion for delivering great service, greeting customers with a smile, and serving them with pride. You should have the ability to build rapport with customers, ensuring they leave the store having experienced a great shopping trip. Take the initiative and make decisions that are right for our customers. Work well within a team and communicate openly with others. Build relationships with colleagues to create a team spirit, having fun and celebrating success. Be at work on time, well presented, and ready to be a brand ambassador.
Requirements: YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery, and driving roles. We will only recruit individuals who have passed the school leaver's age.
Tesco Colleague Self Service - Hatfield Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a vibrant work culture that values passion and teamwork. Our Hatfield Extra location provides employees with opportunities for personal growth through training and community engagement, all while delivering exceptional service to our customers. Join us to be part of a supportive team that celebrates success and fosters inclusivity, making every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague Self Service - Hatfield Extra
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they connect with your own. This will help you show that you're not just a fit for the role, but also for the team.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. Being able to share these stories will demonstrate your passion for delivering great service.
✨Tip Number 3
Be ready to showcase your teamwork! Tesco values collaboration, so come prepared with examples of how you've worked well in a team. Highlighting your ability to build rapport with colleagues can set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Tesco family and ready to contribute to the store's success.
We think you need these skills to ace Tesco Colleague Self Service - Hatfield Extra
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making customers feel welcome and valued.
Be Specific About Your Experience:Share examples of how you've delivered great service in the past. Whether it's a time you went above and beyond for a customer or worked well in a team, we love hearing about your experiences!
Keep It Professional Yet Friendly:While we appreciate a casual tone, remember to keep your application professional. Use clear language and check for any typos or errors before hitting send. We want to see the best version of you!
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get back to you. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Tesco Retail
✨Know the Products
Before your interview, take some time to familiarise yourself with Tesco's products and services. Being able to discuss specific items or promotions shows your passion and knowledge, which is key for delivering great service.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will demonstrate your ability to build rapport and serve customers with pride.
✨Team Spirit Matters
Since teamwork is essential in this role, be ready to talk about your experiences working in a team. Share how you’ve contributed to a positive atmosphere and celebrated successes with colleagues, as this aligns with the values Tesco promotes.
✨Be Yourself
During the interview, let your personality shine through! Tesco values authenticity, so don’t be afraid to show who you are. Being genuine will help you connect with the interviewer and demonstrate that you can make customers feel welcome.
