At a Glance
- Tasks: Lead a team to deliver an amazing customer experience in-store during night shifts.
- Company: Join Tesco, a leading retailer committed to diversity and sustainability.
- Benefits: Earn £15.59 per hour, with additional night premiums and guaranteed hours.
- Other info: Flexible working options available; we value inclusivity and accessibility.
- Why this job: Be part of a supportive team and grow your career in a dynamic environment.
- Qualifications: Experience in retail leadership and a passion for great customer service.
The predicted salary is between 32400 - 35000 £ per year.
Availability Window Days From time To time
- Sun 22:00:00 07:00:00
- Mon 22:00:00 07:00:00
- Thu 22:00:00 07:00:00
- Fri 22:00:00 07:00:00
- Sat 22:00:00 07:00:00
Job Overview Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Pay and Hours Tesco Shift Lead Night pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Schedule and Availability Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.
Minimum Age Please note that you need to be 18 or over to apply for this role.
Responsibilities
- Leading the team to deliver a great experience for customers in‑store.
- Working across all areas of the store and with all colleagues, being the go‑to person for day‑to‑day operational queries.
- Building positive, inclusive relationships that help colleagues perform at their best.
- Confidently leading the store in the Manager’s absence.
- Making balanced, flexible decisions and adapting well to change.
- Coaching colleagues, giving feedback and role‑modeling great service.
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
Qualifications and Experience
- Experience working in a team lead or management position in a fast‑paced retail environment.
- Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
- Build positive, long‑lasting relationships to create an inclusive, supportive team environment.
- A clear communicator, using a variety of methods to keep the team well informed.
- A natural leader who motivates and inspires the team to deliver outstanding results.
About Tesco Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.
Accessibility We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Tesco Shift Leader - Nights - Harlow Church Langley Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and customer service are at the forefront. As a Shift Leader in our Harlow Church Langley Superstore, you'll enjoy competitive pay, flexible hours, and opportunities for personal and professional growth within a diverse and inclusive culture. Join us to make a meaningful impact in your community while developing your leadership skills in a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Nights - Harlow Church Langley Superstore
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your leadership skills! Since this role is all about leading a team, think of examples from your past experiences where you've successfully motivated others or handled challenges. Be ready to share these stories during your interview.
✨Tip Number 3
Be prepared for situational questions! Tesco loves to see how you think on your feet. Think about how you'd handle various scenarios in-store, like resolving customer complaints or managing team dynamics.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates directly from us.
We think you need these skills to ace Tesco Shift Leader - Nights - Harlow Church Langley Superstore
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your enthusiasm for delivering great customer experiences. We want to see how you can contribute to making every customer's visit a memorable one!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your previous experience and how it relates to the role of Shift Leader. We appreciate a well-structured application that’s easy to read!
Highlight Your Leadership Skills:As a Shift Leader, you'll be guiding a team, so don’t forget to showcase your leadership experience. Share examples of how you've motivated others and created a positive team environment in your past roles.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Shift Leader at Tesco. Familiarise yourself with their customer-centric approach and how teamwork plays a crucial role in delivering great service. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Leadership Skills
As a potential leader, it's essential to highlight your experience in managing teams. Prepare examples of how you've motivated colleagues, resolved conflicts, or improved team performance in previous roles. This will show that you're ready to step up and lead effectively.
✨Emphasise Communication
Effective communication is key in a fast-paced retail environment. Be ready to discuss how you keep your team informed and engaged. Share specific instances where your communication skills made a positive impact on team dynamics or customer service.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you had to make quick decisions or adapt to changes. Practising these responses will help you feel more confident during the interview and showcase your ability to handle challenges.
