At a Glance
- Tasks: Lead a team to deliver an amazing customer experience in-store.
- Company: Join Tesco, a company committed to serving customers and communities.
- Benefits: Earn £15.59 per hour with guaranteed minimum hours and flexible scheduling.
- Other info: Flexible working options available; everyone is welcome at Tesco.
- Why this job: Be part of an inclusive team and grow your career in retail.
- Qualifications: Experience in team leadership and a passion for great customer service.
The predicted salary is between 32300 - 35000 € per year.
Availability Window Days From time To time
- Sun 06:30:00 23:00:00
- Mon 06:30:00 23:00:00
- Tue 06:30:00 23:00:00
- Wed 06:30:00 23:00:00
- Thu 06:30:00 23:00:00
- Fri 06:30:00 23:00:00
- Sat 06:30:00 23:00:00
About the role Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit. Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.
Responsibilities:
- Leading the team to deliver a great experience for customers in-store.
- Working across all areas of the store and with all colleagues, being the go‑to person for day‑to‑day operational queries.
- Building positive, inclusive relationships that help colleagues perform at their best.
- Confidently leading the store in the Manager’s absence.
- Making balanced, flexible decisions and adapting well to change.
- Coaching colleagues, giving feedback and role‑modeling great service.
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
Qualifications:
- Experience working in a team lead or management position in a fast‑paced retail environment.
- Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
- Build positive, long‑lasting relationships to create an inclusive, supportive team environment.
- A clear communicator, using a variety of methods to keep the team well informed.
- A natural leader who motivates and inspires the team to deliver outstanding results.
- Age requirement: 18 years or older.
About Tesco Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Tesco Shift Leader - Days - Harestock Express in Hampshire employer: Tesco Retail
At Tesco Harestock Express, we pride ourselves on being an excellent employer that values teamwork, diversity, and personal growth. Our inclusive work culture fosters strong relationships among colleagues, ensuring a supportive environment where everyone can thrive. With competitive pay starting at £15.59 per hour and opportunities for flexible working, we are dedicated to helping our employees achieve their career aspirations while serving our customers and communities with care.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Days - Harestock Express in Hampshire
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your leadership skills! Since you'll be leading a team, think of examples from your past experiences where you've successfully motivated others or handled challenges. Be ready to share these stories during your interview.
✨Tip Number 3
Be prepared for situational questions! Tesco loves to see how you handle real-life scenarios. Think about how you'd respond to customer complaints or team conflicts, and practice articulating your thought process.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the team or store operations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
We think you need these skills to ace Tesco Shift Leader - Days - Harestock Express in Hampshire
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love helping customers. Share specific examples of how you've gone the extra mile in previous roles to make someone's day better.
Highlight Your Leadership Skills:As a Shift Leader, you'll be guiding a team, so make sure to showcase any leadership experience you have. Talk about times when you've motivated others or resolved conflicts to keep things running smoothly.
Be Clear and Concise:We appreciate straightforward communication! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to see your key skills and experiences.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Shift Leader at Tesco. Familiarise yourself with their customer service ethos and how teamwork plays a crucial role in daily operations. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a challenging situation. Highlight how you motivated your colleagues and ensured great service, as this aligns perfectly with what Tesco is looking for in a Shift Leader.
✨Emphasise Communication
As a Shift Leader, clear communication is key. Think of instances where you effectively communicated with your team or resolved conflicts. Be ready to discuss how you keep everyone informed and engaged, which is vital for maintaining a positive work environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and adaptability. Prepare for scenarios like handling a busy shift or addressing a customer complaint. Show how you can make balanced decisions and adapt to changes while keeping the team's morale high.
