At a Glance
- Tasks: Deliver groceries with a smile and provide top-notch customer service.
- Company: Join Tesco, a leading retailer committed to community and sustainability.
- Benefits: Earn £14.18 per hour, flexible hours, and a supportive team environment.
- Other info: Embrace diversity and enjoy opportunities for flexible working.
- Why this job: Make a difference in customers' lives while enjoying a dynamic workday.
- Qualifications: Valid UK driving licence and a friendly attitude.
The predicted salary is between 29500 - 32000 £ per year.
Availability Window: Mon 09:00 – 18:00, Thu 09:00 – 19:00, Fri 09:00 – 19:00, Sat 09:00 – 19:00
As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile. It’s hands-on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.
Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
- Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
- Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
- Talking customers through any order changes, substitutions, or short-dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
- Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
- Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
- Building strong relationships with colleagues to create great team spirit and deliver the best service for customers.
- Being warm and welcoming with customers and colleagues.
- Responding quickly to changing customer needs and embracing change while out on the road and in the store.
Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves; everyone’s welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Customer Delivery Driver - Guildford Superstore employer: Tesco Retail
Tesco is an exceptional employer, offering a dynamic work environment for Customer Delivery Drivers in Guildford. With competitive pay starting at £14.18 per hour and opportunities for growth, employees benefit from a supportive team culture that values diversity and inclusion. The company prioritises flexible working arrangements and is committed to ensuring every employee feels valued and empowered, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Guildford Superstore
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your delivery skills! Since this role is all about customer interaction, think of scenarios where you might need to handle questions or concerns from customers. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Be ready to showcase your flexibility! The job requires adapting to changing customer needs, so come prepared with examples of how you've successfully handled unexpected situations in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Tesco family directly. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Delivery Driver - Guildford Superstore
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, this role is all about delivering great service with a smile!
Highlight Relevant Experience:Make sure to mention any previous driving or customer service experience you have. We love seeing how you've helped customers in the past, so share those stories! It’ll show us that you’re ready to hit the ground running.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the Customer Delivery Driver role. This will help us see your strengths quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values right there!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Delivery Driver entails. Familiarise yourself with the job description, especially the key responsibilities like loading the van safely and providing great customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is all about interacting with customers, be prepared to discuss your experience in customer service. Think of examples where you've gone above and beyond to help someone or turned a negative situation into a positive one. This will demonstrate your ability to connect with customers and provide the warm, welcoming service Tesco values.
✨Be Ready for Practical Questions
Expect some scenario-based questions during your interview. For instance, how would you handle a last-minute order change or a customer complaint? Practising these types of questions can help you articulate your thought process and problem-solving skills effectively.
✨Emphasise Team Spirit
Even though you'll be working independently on the road, teamwork is crucial. Be ready to talk about how you've collaborated with colleagues in the past. Highlighting your ability to build strong relationships and contribute to a positive team environment will resonate well with the interviewers.
