At a Glance
- Tasks: Serve customers with passion, support store operations, and create a welcoming atmosphere.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Earn from £13.28 per hour, enjoy flexible hours, and access career progression opportunities.
- Other info: Flexible working options available; we celebrate diversity and inclusion.
- Why this job: Be part of a diverse team, meet great people, and make a real impact in your community.
- Qualifications: No specific qualifications needed, just a passion for customer service and teamwork.
The predicted salary is between 13 - 14 € per hour.
Availability Window
- Days: Wed 14:00 - 20:00
- Thu 14:00 - 21:00
- Fri 14:00 - 21:00
- Sat 14:00 - 21:00
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we would like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.
Responsibilities
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Our vision and values
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day”. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note
Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
Tesco Colleague - Gloucester Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment in our Gloucester Superstore. With guaranteed hours, flexible scheduling, and opportunities for career progression, we empower our colleagues to thrive while serving our customers with passion. Join us to be part of a diverse team that values your individuality and fosters personal growth, all while making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Gloucester Superstore
✨Tip Number 1
Get to know Tesco's values and mission. When you walk into that interview, show us that you understand what it means to serve customers and communities. It’s all about connecting with our core purpose!
✨Tip Number 2
Be ready to chat about your availability and flexibility. We love candidates who can adapt to our scheduling needs, so if you can work those hours, let us know how you can fit in!
✨Tip Number 3
Show off your customer service skills! Think of examples where you've gone above and beyond for customers. We want to see that passion for delivering great service shining through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Tesco Colleague - Gloucester Superstore
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application:Make sure to read the job description carefully and highlight your relevant experience. If you've got a knack for serving customers or working in a team, shout about it! We love seeing how you fit into our Tesco family.
Show Your Availability:Since we have specific availability windows, be clear about when you can work. If your schedule is a bit different but still close to what we need, let us know! Flexibility is key, and we appreciate it.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our values there!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so if your schedule is slightly different from what they’ve advertised, don’t hesitate to mention it. This shows that you’re keen to work with them and are adaptable.
✨Show Your Passion for Customer Service
Since customers are at the heart of Tesco's operations, be prepared to share examples of how you've provided excellent service in the past. Highlight any experiences where you went above and beyond to help a customer, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
Tesco is all about teamwork, so come ready to discuss how you’ve collaborated with others in previous roles. Share specific instances where you contributed to a team’s success or helped create a positive atmosphere, as this aligns with their values.
✨Be Yourself and Live the Values
During the interview, let your personality shine through. Tesco wants to see the real you, so don’t be afraid to express your enthusiasm for the role and the company’s mission. Familiarise yourself with their vision and values, and think about how you can embody them in your work.
