At a Glance
- Tasks: Deliver groceries with a smile and keep everything organised and tidy.
- Company: Join a friendly team focused on customer satisfaction.
- Benefits: Earn £14.18 per hour, flexible hours, and guaranteed minimum shifts.
- Other info: Great opportunity to build relationships and grow within the company.
- Why this job: Make a difference in your community while enjoying a dynamic work environment.
- Qualifications: Must have a valid driving licence and a passion for customer service.
The predicted salary is between 29400 - 32100 £ per year.
Availability Window: The role requires availability throughout the week from 17:00 to 21:00 on most days.
Pay and Hours: Hourly rate starts from £14.18 and increases to £15.45 for stores inside the M25. The role offers a minimum of 16 guaranteed hours per week, with the option to work fewer hours (minimum 12 hours) if required.
Responsibilities:
- Maintain the van and trays in a clean and organised state.
- Keep the back yard tidy, remove rubbish and pick up litter as needed.
- Wash trays as part of the tray wash process.
- Check the van for roadworthiness and load deliveries as required.
- Communicate with customers about any changes to their order, including short code items and substitutions, and offer refunds for items they are unhappy with.
- Take care of products and deliveries as if they were your own.
- Explain to the customer that they will not be charged for substitutions.
- Deliver during the customer's time slot.
- Call the customer before arriving at their property if early.
- Call the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit and ensure the store delivers the best possible experience for customers.
- Warm and welcoming in interactions with customers and colleagues, taking the time to understand the customer and say 'Thank you.'
- Act quickly to respond to the changing needs of customers and embrace change within the store.
- Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Share ideas with my Manager and other colleagues on how we can improve our store for customers.
Qualifications:
- A valid UK/EU/EEA driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Customer Delivery Driver - Gloucester Brck Extra - Over 18 employer: Tesco Retail
As a Customer Delivery Driver at our Gloucester Brck Extra location, you will be part of a dynamic team that values collaboration and customer satisfaction. We offer competitive pay starting at £14.18 per hour, with guaranteed hours and opportunities for growth within a supportive work culture that encourages feedback and innovation. Join us to enjoy a fulfilling role where your contributions are recognised, and you can make a real difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Gloucester Brck Extra - Over 18
✨Tip Number 1
Get to know the company culture! Before your interview, check out our website and social media to see what we're all about. This will help you connect with us and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of a Customer Delivery Driver, especially around communication and customer service.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples where you've gone above and beyond for customers or worked well in a team. We love hearing about real-life situations that showcase your skills.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decisions.
We think you need these skills to ace Customer Delivery Driver - Gloucester Brck Extra - Over 18
Some tips for your application 🫡
Show Your Availability:Make sure to highlight your availability in your application. Since we need drivers who can work from 17:00 to 21:00, let us know when you can be available throughout the week!
Emphasise Customer Service Skills:We’re all about creating a warm and welcoming experience for our customers. Share any previous experiences where you’ve gone above and beyond for customers, as this will really stand out in your application.
Be Clear About Your Driving Experience:Don’t forget to mention your driving licence details! We need to know that you’ve held a valid UK/EU/EEA driving licence for at least 12 months with minimal penalty points. This is super important for us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires working from 17:00 to 21:00 on most days, be ready to discuss how your schedule aligns with these hours. This shows that you’re serious about the position and can commit to the required time slots.
✨Show Off Your Customer Service Skills
Prepare examples of how you've successfully interacted with customers in the past. Highlight your ability to communicate effectively, especially when it comes to handling changes or issues with orders. This is crucial for building relationships and ensuring customer satisfaction.
✨Demonstrate Your Organisational Skills
Since maintaining a clean and organised van is part of the job, think of ways to showcase your organisational skills. You could mention previous experiences where you had to keep things tidy and efficient, which will resonate well with the responsibilities of this role.
✨Embrace Team Spirit
Be prepared to discuss how you work well in a team. Share instances where you’ve contributed to a positive team environment or helped improve processes. This will show that you understand the importance of collaboration in delivering the best experience for customers.
