At a Glance
- Tasks: Serve customers with passion, support store operations, and participate in community events.
- Company: Join Tesco, a diverse and inclusive workplace where everyone is welcome.
- Benefits: Competitive pay starting at £13.28/hour, flexible hours, and career progression opportunities.
- Other info: Flexible working arrangements available to suit your lifestyle.
- Why this job: Be part of a dynamic team, meet great people, and make a real impact.
- Qualifications: Must be 18+, passionate about customer service, and a team player.
The predicted salary is between 13 - 14 £ per hour.
Availability Window:
- Sun: 06:00 - 12:45
- Tue: 16:00 - 21:45
- Thu: 16:00 - 21:45
- Fri: 16:00 - 21:45
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.
About the Role:
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Key Responsibilities:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Qualifications & Attributes:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Eligibility:
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beer, wine and spirits, counters, bakery and driving roles.
Work Flexibility:
We welcome flexible working and encourage candidates to discuss how we can support flexible working arrangements during your application.
Diversity & Inclusion:
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.
Tesco Colleague - Glastonbury Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment in our Glastonbury Superstore. With competitive pay starting at £13.28 per hour, flexible working hours, and opportunities for career progression, we ensure that every colleague feels valued and empowered. Join us to be part of a diverse team that celebrates success and prioritises customer service, all while making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Glastonbury Superstore
✨Tip Number 1
Get to know the store! Before your interview, pop into Tesco and familiarise yourself with the layout and products. This shows you’re genuinely interested and helps you chat confidently about how you can serve customers better.
✨Tip Number 2
Be ready to showcase your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. We love seeing that passion for delivering great service!
✨Tip Number 3
Flexibility is key! If your availability doesn’t match exactly with what’s advertised, don’t sweat it. Just be honest about when you can work, and we’ll see if we can make it fit. We appreciate open communication!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can keep track of your application status easily. Let’s get you on board with us at Tesco!
We think you need these skills to ace Tesco Colleague - Glastonbury Superstore
Some tips for your application 🫡
Show Your Availability:Make sure to clearly outline your availability in your application. We want to know when you can work, so if your times match closely with our needs, don’t hesitate to apply!
Highlight Your Customer Service Skills:Since customers are at the heart of what we do, share any experiences you have in delivering great service. We love candidates who can show passion and pride in serving others.
Be Yourself:We value authenticity! Let your personality shine through in your application. We’re looking for individuals who can be themselves and make everyone feel welcome.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability before the interview. Tesco values flexibility, so if your schedule is a bit different from what they’ve listed, don’t hesitate to mention it. Being upfront shows that you’re keen and ready to work with them.
✨Show Your Passion for Customer Service
During the interview, highlight your passion for delivering great service. Share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you understand the importance of customer satisfaction at Tesco.
✨Be Prepared to Discuss Teamwork
Tesco is all about teamwork, so be ready to talk about your experiences working in a team. Think of examples where you’ve collaborated with others to achieve a goal or overcome a challenge. This will show that you can contribute to their inclusive atmosphere.
✨Dress the Part
First impressions matter! Dress smartly for your interview to reflect the brand’s image. Being well-presented not only shows respect for the interviewers but also indicates that you take the role seriously and are ready to be a brand ambassador.
