At a Glance
- Tasks: Serve customers with passion, ensuring a great shopping experience every day.
- Company: Join Tesco, a leading retailer focused on customer satisfaction and teamwork.
- Benefits: Earn from £13.28 per hour, with opportunities for career progression and flexible hours.
- Other info: Enjoy a dynamic work environment with fun community events and celebrations.
- Why this job: Be part of a diverse team, learn new skills, and make a real impact in your community.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
The predicted salary is between 13 - 14 £ per hour.
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Key Responsibilities
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Core Duties
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Required Qualities
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
Tesco Colleague - Newton Mearns Express in Glasgow employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering competitive pay starting from £13.28 per hour and opportunities for career progression in a dynamic and inclusive work environment. Our colleagues enjoy a supportive culture where teamwork and customer service are at the forefront, alongside the chance to engage in community events and initiatives that foster a sense of belonging and purpose.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Newton Mearns Express in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your passion for customer service aligns with their goals. It’s all about making that connection!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can demonstrate your ability to build rapport with customers and work well in a team. Confidence is key!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you’re looking sharp and professional. First impressions matter, and being well-presented shows you care about the role and are ready to be a brand ambassador.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Tesco Colleague - Newton Mearns Express in Glasgow
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for customer service shine through. Share examples of how you've gone the extra mile to help customers in previous roles or experiences. We want to see that you genuinely care about making shoppers' experiences great!
Be Yourself:We value authenticity at StudySmarter, so don’t be afraid to let your personality come through in your application. Use a friendly tone and share a bit about who you are outside of work. This helps us get to know you better and see if you'd fit right into our team.
Highlight Teamwork Skills:Since this role involves working closely with others, make sure to mention any teamwork experiences you have. Talk about how you’ve collaborated with colleagues to achieve goals or create a positive atmosphere. We love seeing candidates who can build relationships and contribute to a fun team spirit!
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s straightforward and ensures we receive all the necessary information. Plus, it shows you're keen on joining our team at Tesco!
How to prepare for a job interview at Tesco Retail
✨Know Your Stuff
Before the interview, make sure you’re familiar with Tesco’s values and the specific role of a colleague. Brush up on the products and services offered in the store, as well as any recent news about Tesco. This shows your passion for delivering great service and helps you connect with the interviewer.
✨Show Your Customer Service Skills
During the interview, be ready to share examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond to help a customer or resolved a tricky issue. This will demonstrate your ability to build rapport and serve customers with pride.
✨Team Spirit is Key
Tesco values teamwork, so highlight your experience working in a team environment. Share stories that showcase your ability to communicate openly with colleagues and contribute to a positive atmosphere. Remember, they want to see that you can have fun while getting the job done!
✨Be Yourself
Authenticity goes a long way! Be genuine during your interview and let your personality shine through. Show that you’re not just a fit for the role, but also a fit for the Tesco culture. This will help you stand out and make a lasting impression on the interviewer.
