At a Glance
- Tasks: Lead a team to deliver amazing customer experiences and coach colleagues.
- Company: Join Tesco, a diverse and inclusive retail giant.
- Benefits: Earn £15.59 per hour, with flexible hours and career growth opportunities.
- Other info: Flexible working options available; we celebrate diversity and inclusion.
- Why this job: Be part of a supportive team and make a real impact in your community.
- Qualifications: Must be 18+, with experience in team leadership in retail.
The predicted salary is between 32400 - 35000 £ per year.
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Tesco Shift Lead pay starts at 15.59 per hour, rising to 16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks notice of your shifts. If your availability is close to what we're looking for, we still encourage you to apply.
Please note that you need to be 18 or over to apply for this role.
- Leading the team to deliver a great experience for customers in-store.
- Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
- Building positive, inclusive relationships that help colleagues perform at their best.
- Confidently leading the store in the Manager's absence.
- Making balanced, flexible decisions and adapting well to change.
- Coaching colleagues, giving feedback and role modelling great service.
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
To be over 18 for this role. Experience working in a team lead or management position in a fast-paced retail environment. Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met. Build positive, long-lasting relationships to create an inclusive, supportive team environment. A clear communicator, using a variety of methods to keep the team well informed. A natural leader who motivates and inspires the team to deliver outstanding results.
Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We're committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone's Welcome.
We also understand that life varies for each of us, so we're always open to conversations about flexible working. Talk to us during your application about how we can support you.
We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Store Shift Leader: Lead & Coach Great Service in Glasgow employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer that values diversity, teamwork, and personal growth. As a Store Shift Leader, you'll enjoy a supportive work culture that encourages flexibility and offers opportunities for career advancement, all while making a positive impact in your community. With competitive pay starting at £15.59 per hour and a commitment to inclusivity, Tesco is dedicated to ensuring every employee feels valued and empowered to deliver exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Store Shift Leader: Lead & Coach Great Service in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your leadership skills! Since this role is all about leading a team, think of examples from your past experiences where you've successfully motivated others or resolved conflicts. Be ready to share these stories during your chat.
✨Tip Number 3
Be prepared for situational questions! Think about how you'd handle various scenarios in-store, like dealing with a difficult customer or managing a busy shift. This will help you demonstrate your problem-solving skills.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you on their radar.
We think you need these skills to ace Store Shift Leader: Lead & Coach Great Service in Glasgow
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for delivering great customer service shine through. We want to see how you can contribute to making every customer's experience fantastic!
Highlight Your Leadership Skills:Make sure to mention any previous experience in leading teams or coaching others. We’re looking for natural leaders who can inspire and motivate their colleagues, so share those stories!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to communicate your skills and experiences, as we appreciate a well-structured application that’s easy to read.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Store Shift Leader. Familiarise yourself with Tesco's values and how they prioritise customer service. This will help you demonstrate your alignment with their mission during the conversation.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or coached colleagues. Highlight how you built positive relationships and motivated others to achieve great results. This is key for a role that requires strong leadership in a fast-paced environment.
✨Emphasise Flexibility and Adaptability
Given the dynamic nature of retail, be ready to discuss how you've adapted to changes in previous roles. Share specific instances where you made balanced decisions under pressure, as this will resonate well with the interviewers looking for someone who can thrive in a changing environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how Tesco supports diversity and inclusion. This shows your genuine interest in the company and helps you assess if it’s the right fit for you.
