At a Glance
- Tasks: Deliver excellent customer service and support in a dynamic, fast-paced environment.
- Company: Join Booker, the UK's leading food & drink wholesaler with a diverse culture.
- Benefits: Flexible working options, inclusive environment, and opportunities for career growth.
- Other info: Open to applicants aged 17 and over, with a commitment to diversity and inclusion.
- Why this job: Be part of a team that values customers and makes a real difference every day.
- Qualifications: A can-do attitude and a passion for customer service are essential.
The predicted salary is between 20000 - 25000 € per year.
This is a full time role for 38 hours per week, 5 days out of 7 and may include weekend work. We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.
Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need. We keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.
- A can do attitude
- A passion for customer service
- Be willing to go the extra mile
- Always be there, on time and properly presented
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Branch Assistant in Glasgow employer: Tesco Retail
At Booker, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. Our team members enjoy flexible working arrangements, opportunities for personal growth, and the chance to make a real impact in a fast-paced environment dedicated to excellent customer service. With our commitment to supporting employees through various life stages and our status as a Disability Confident Committed Leader, we ensure that everyone feels welcome and valued at work.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, check out Booker’s website and social media. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went the extra mile for someone. Being able to share these stories will highlight your can-do attitude and passion for helping others.
✨Tip Number 3
Dress to impress! Make sure you’re looking sharp and professional for your interview. First impressions matter, and being properly presented shows that you respect the opportunity and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Branch Assistant in Glasgow
Some tips for your application 🫡
Show Your Can-Do Attitude:When writing your application, make sure to highlight your can-do attitude. We love candidates who are ready to tackle challenges and go the extra mile for our customers. Share examples of how you've done this in previous roles!
Emphasise Customer Service Passion:Since customer service is at the heart of what we do, let us know about your passion for helping others. Include specific instances where you’ve delivered excellent service or resolved customer issues effectively.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Branch Assistant role. Remember, we want to see your personality shine through!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can check out more about our company culture while you’re there!
How to prepare for a job interview at Tesco Retail
✨Show Your Can-Do Attitude
Make sure to highlight your positive mindset during the interview. Share examples of how you've tackled challenges in the past and gone the extra mile for customers. This will demonstrate that you embody the can-do attitude they’re looking for.
✨Know the Company Inside Out
Before the interview, do your homework on Booker and its operations. Familiarise yourself with their values, especially around customer service and diversity. This knowledge will help you connect your answers to what they stand for, showing that you're genuinely interested.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customers or fast-paced situations. Think of specific instances where you provided excellent service or resolved a conflict. Practising these scenarios will help you articulate your experience confidently.
✨Dress to Impress
First impressions matter! Make sure you arrive on time and dressed appropriately for the role. A smart appearance shows that you respect the opportunity and are serious about the position, which aligns with their emphasis on being properly presented.
