At a Glance
- Tasks: Serve customers, support store operations, and contribute to a welcoming environment.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Earn £13.28 per hour, with night premiums and flexible hours available.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Be part of a diverse team and make a real impact in your community.
- Qualifications: Passion for customer service and ability to work well in a team.
Overview
Availability Window
Days From time To time Sun 23:00:00 07:30:00 Mon 23:00:00 07:30:00 Tue 23:00:00 07:30:00 Sat 23:00:00 06:45:00
Our Tesco Colleague rate of pay starts from £13.28 per hour; this increases to £14.55 for stores within the M25. For all hours worked between midnight and 6:00 am you will receive an additional night premium of £2.35 per hour. Additional payments may apply depending on location.
It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week. If you would prefer fewer hours (to a minimum of 12), we have opportunities for this too.
The table shows the periods of time in the week we would like you to be available to work—the availability windows. We will schedule your contracted hours within these times and provide 3 weeks\\' notice of when your shifts will be. We are open to flexible availability that closely matches the advertised times.
Customers are at the heart of everything we do.
It takes many people to run a store, and this is a role for doers with variety. It is a committed role with everyday challenges, which makes it exciting.
Responsibilities
- Serve customers to a high standard, helping to handle their needs and questions.
- Meet and greet customers, build rapport, and contribute to a welcoming store environment.
- Support stability or flexibility in work patterns to suit your lifestyle and career goals.
- Be part of a diverse team where every colleague is welcome.
- Work across store areas including service, picking and replenishment as required.
- Follow training and safety procedures to ensure safe, effective service and customer satisfaction.
- Make decisions that are right for customers and deliver routines that meet customer needs at the right time.
- Participate in seasonal, community, and charity events to create an inclusive atmosphere.
- Understand store performance and collaborate to drive service, sales, waste reduction, and profit.
- Handle products with care to maintain quality and ensure they reach customers in good condition.
- Demonstrate Tesco values, be welcoming, and adhere to company policies.
- May be required to accept deliveries into the store from time to time.
Qualifications & Requirements
- Passion for delivering great service and greeting customers with a smile.
- Ability to build rapport with customers and ensure a positive shopping experience.
- Ability to take initiative and make customer-focused decisions.
- Ability to work well within a team and communicate openly with others.
- Ability to build strong working relationships with colleagues and contribute to a positive team environment.
- Be punctual, well presented, and ready to represent the brand.
- Must be over 18 to apply, and eligibility for roles with earlier start times or specific areas (where applicable).
Additional Information
Our vision is to become every customer\\'s favourite way to shop. Tesco\\'s core purpose is to serve customers, communities and the planet better every day—a responsible and sustainable business for all stakeholders.
We value diversity, equity, and inclusion. Tesco welcomes every background and aims to create a workplace where Everyone\\'s Welcome. We offer flexible working conversations and support throughout the application process, including accessibility considerations.
Tesco is an accredited Disability Confident Leader and is committed to an accessible recruitment process. For information on accessibility support, please contact us.
Please note: Tesco will recruit individuals who meet the school leaver age requirements for your country. Some roles may close early due to high volumes of applications. For more information about us, please visit www.tescoplc.com
Tesco Colleague Nights - Galashiels Extra employer: Tesco Retail
Tesco Retail in Ipswich is an excellent employer that values its team members by offering flexible working hours and a supportive work culture. With a focus on employee growth and development, colleagues are encouraged to thrive in a diverse environment while providing outstanding customer service. Joining Tesco means being part of a great team that prioritises both personal and professional fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague Nights - Galashiels Extra
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Tesco Retail, may even transition seasonal workers into permanent positions if you impress them!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Tesco Retail that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Tesco Retail will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Tesco Retail and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Tesco Retail
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Tesco Retail, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Tesco Retail!
