At a Glance
- Tasks: Lead a team in a fast-paced retail environment, ensuring excellent customer service.
- Company: Join Tesco, a leading retailer committed to serving customers and communities.
- Benefits: Earn from £14.76 per hour with flexible hours and career progression opportunities.
- Other info: Enjoy a supportive culture with a focus on diversity and inclusion.
- Why this job: Make a real impact by improving customer experiences and leading a diverse team.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30700 - 40700 € per year.
Availability Window Days From time To time
- Sun 22:00:00 07:00:00
- Mon 22:00:00 07:00:00
- Tue 22:00:00 07:00:00
- Wed 22:00:00 07:00:00
- Thu 22:00:00 07:00:00
- Fri 22:00:00 07:00:00
- Sat 22:00:00 07:00:00
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
As a Shift Leader, you will be working in a fast paced retail environment where no day is the same. You will take ownership of activities by coordinating a team to deliver. As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback. You will have a great understanding of how your team is performing and be the expert in delivering practical actions for its improvement by taking a hands on approach.
With your guidance, your area will always remain a safe place to work and shop. You are able to role model giving great, natural customer service ensuring every customer's needs are met. Build strong long lasting relationships with colleagues to create a team spirit, encouraging them to be at their best. You are a clear communicator and use a variety of methods to keep the team well informed. Be confident in taking the lead as at times you will be in charge.
You are flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for customers and colleagues. You have energy and drive to deliver beyond expectations and effectively balance priorities. Always looking for ideas and opportunities to serve Britain’s shoppers a little better every day.
Values Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Fulfilment Shift Leader - Northampton South Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture where every colleague is valued. As a Fulfilment Shift Leader in Northampton South Extra, you will enjoy competitive pay starting from £14.76 per hour, flexible working hours, and opportunities for career progression within a dynamic retail environment. Join us to be part of a diverse team dedicated to serving our customers and communities better every day.
StudySmarter Expert Advice🤫
We think this is how you could land Fulfilment Shift Leader - Northampton South Extra
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can contribute to the team as a Shift Leader.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've successfully led a team or improved customer service in previous roles. This will demonstrate that you have the energy and drive to excel in this fast-paced environment.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, ask about the team dynamics or how they support career progression. This shows that you're not just looking for any job, but that you're keen on growing with them. And remember, apply through our website for the best chance!
We think you need these skills to ace Fulfilment Shift Leader - Northampton South Extra
Some tips for your application 🫡
Show Your Availability:Make sure to clearly outline your availability in your application. We want to know when you can work, especially since we have specific time slots in mind. If your schedule is a bit different, don’t worry! Just let us know, and we’ll see what we can do.
Highlight Your Customer Service Skills:Since our customers are at the heart of everything we do, it’s super important to showcase any experience you have in customer service. Share examples of how you've gone above and beyond to help customers in previous roles – we love that!
Be Yourself:We’re looking for genuine people who can build strong relationships with their colleagues and customers. Don’t be afraid to let your personality shine through in your application. We want to get to know the real you!
Apply Through Our Website:To make things easier for both of us, please apply through our website. It’s straightforward and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there too!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Since the role requires specific availability, make sure you’re clear about your own schedule. Be ready to discuss how your availability aligns with their needs, and don’t hesitate to mention any flexibility you can offer.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to coordinate a team effectively. Prepare examples from your past experiences where you've successfully led a team or improved service. Highlight your ability to motivate others and handle challenges.
✨Emphasise Customer Service
The customer is at the heart of everything they do. Be prepared to discuss how you’ve provided excellent customer service in previous roles. Share specific instances where you went above and beyond to meet customer needs.
✨Demonstrate Flexibility and Problem-Solving
In a fast-paced environment, being adaptable is key. Think of examples where you’ve had to think on your feet or adjust to changes quickly. Show that you can balance priorities while keeping the team and customers happy.
