At a Glance
- Tasks: Serve customers with passion, learn new skills, and be part of a diverse team.
- Company: Join Tesco, a leading retailer committed to diversity and inclusion.
- Benefits: Earn £13.28 per hour, flexible hours, and opportunities for career progression.
- Other info: Enjoy a supportive environment with a focus on community and charity events.
- Why this job: Make a difference in customers' shopping experiences while having fun at work.
- Qualifications: Must be over 18, with a passion for great service and teamwork.
The predicted salary is between 27600 - 30240 £ per year.
Availability Window
- Days: Sun 14:00 - 23:00
- Fri 15:00 - 24:00
- Sat 15:00 - 24:00
Pay and Hours
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you. We will schedule your contracted hours within the availability windows provided and you’ll have 3 weeks' notice of exactly when your shifts will be. Flexibility is encouraged; if your availability matches closely but not exactly, we would still love to hear from you.
Responsibilities
- Serving our shoppers better every day.
- Meeting great people, learning new things and being part of a specialist, diverse team.
- Providing stability or flexibility to suit your lifestyle, and the opportunity to progress your career.
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Qualifications
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Essential Information
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. We are committed to diversity, equity and inclusion. Everyone's welcome. We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm, or involves working in areas such as the warehouse, beer, wine and spirits, counters, bakery and driving roles. Tesco will only recruit individuals who have passed the school leaver's age.
Tesco Colleague - Frodsham Helsby Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and inclusion. Our Frodsham Helsby Superstore provides flexible working hours, competitive pay starting at £13.28 per hour, and opportunities for career progression within a dynamic team. Join us to not only serve our customers with passion but also to engage in community events and enjoy a fulfilling work environment where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Frodsham Helsby Superstore
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you fit right in with their team spirit and customer-first approach. Plus, it’ll help you answer questions more confidently!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to make quick decisions or handle tricky situations. Being able to demonstrate your ability to connect with customers will definitely impress the hiring team.
✨Tip Number 3
Don’t forget to highlight your flexibility! Tesco loves candidates who can adapt to different shifts and roles. Make sure to mention your availability and willingness to jump in wherever needed during your chat.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, so you won’t miss out on any exciting roles at Tesco.
We think you need these skills to ace Tesco Colleague - Frodsham Helsby Superstore
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for delivering great service shine through. We want to see that you genuinely care about making customers' shopping experiences fantastic!
Be Yourself:Don't be afraid to show your personality in your application. At StudySmarter, we value authenticity, so let us know what makes you unique and how you can contribute to our diverse team.
Highlight Relevant Experience:If you've got any experience in customer service or teamwork, make sure to mention it! We love to see how your past roles have prepared you for being a Tesco Colleague.
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get you started on your journey with us at Tesco!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so if your hours don’t match exactly, don’t worry! Just be honest about when you can work and show that you’re willing to adapt.
✨Show Your Passion for Service
During the interview, express your enthusiasm for delivering great customer service. Share examples of how you've gone above and beyond for customers in the past. This will demonstrate that you understand the importance of serving shoppers with pride.
✨Team Spirit is Key
Tesco looks for candidates who can work well within a team. Be prepared to discuss how you’ve collaborated with others in previous roles. Highlight any experiences where you’ve built rapport with colleagues or contributed to a positive team atmosphere.
✨Be Yourself and Live the Values
Authenticity is important! Show your personality during the interview and align your answers with Tesco’s values. Talk about how you can contribute to creating an inclusive environment and how you embody the spirit of being a brand ambassador.
