At a Glance
- Tasks: Lead a dynamic team in a fast-paced retail environment, ensuring excellent customer service.
- Company: Join Tesco, a leading retailer committed to serving customers and fostering teamwork.
- Benefits: Earn from £14.76 per hour with guaranteed hours, flexible scheduling, and career progression.
- Other info: Enjoy a supportive workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact by improving customer experiences and leading a diverse team.
- Qualifications: Must be over 18, with strong communication skills and a passion for teamwork.
The predicted salary is between 30700 - 40800 £ per year.
Availability Window Days From time To time
- Sun 06:00:00 15:00:00
- Fri 06:00:00 15:00:00
- Sat 06:00:00 15:00:00
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
As a Shift Leader, you will be working in a fast paced retail environment where no day is the same. You will take ownership of activities by co-ordinating a team to deliver. As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback. You will have a great understanding of how your team is performing and be the expert in delivering practical actions for its improvement by taking a hands on approach. With your guidance, your area will always remain a safe place to work and shop.
You are able to role model giving great, natural customer service ensuring every customer's needs are met. Be able to build strong long lasting relationships with colleagues to create a team spirit, encouraging them to be at their best. You are a clear communicator and use a variety of methods to keep the team well informed. Be confident in taking the lead as at times you will be in charge. You are flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for customers and colleagues. You have energy and drive to deliver beyond expectations and effectively balance priorities, always looking for ideas and opportunities to serve Britain’s shoppers a little better every day.
Age restrictions: Tesco will only recruit individuals who have passed the school leavers age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
Fulfilment Shift Leader - Fraserburgh employer: Tesco Retail
As a Fulfilment Shift Leader in Fraserburgh, you will join a dynamic team dedicated to delivering exceptional customer service in a fast-paced retail environment. Our commitment to employee growth is reflected in our flexible working hours and the opportunity for career progression, all while fostering a supportive and inclusive work culture. With competitive pay starting at £14.76 per hour and a focus on teamwork and personal development, this role offers a rewarding experience for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Fulfilment Shift Leader - Fraserburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can lead a team and improve customer service.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've successfully managed a team or improved processes in previous roles. This is your chance to shine and demonstrate that you can take charge as a Shift Leader.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, ask about the team dynamics or how they measure success in the role. This shows you're engaged and thinking about how you can contribute to their goals.
We think you need these skills to ace Fulfilment Shift Leader - Fraserburgh
Some tips for your application 🫡
Show Your Availability:Make sure to clearly outline your availability in your application. We want to know when you can work, so if your schedule matches our needs, let us know!
Highlight Your Customer Service Skills:Since customers are at the heart of what we do, share examples of how you've provided great service in the past. We love seeing candidates who understand the importance of customer satisfaction.
Be Yourself:We’re looking for genuine people who can build strong relationships with colleagues and customers. Don’t be afraid to let your personality shine through in your application!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific working hours, be ready to discuss how your schedule aligns with their needs. If you have some flexibility, mention it!
✨Show Your Customer Service Skills
As a Shift Leader, customer service is key. Prepare examples of how you've provided excellent service in the past. Think about times when you went above and beyond for customers or helped improve service in your previous roles.
✨Demonstrate Team Leadership
Be ready to talk about your experience in leading teams. Share specific instances where you motivated your team or resolved conflicts. Highlight your ability to communicate clearly and build strong relationships with colleagues.
✨Embrace the Fast-Paced Environment
This role is all about handling change and making quick decisions. Prepare to discuss how you thrive in fast-paced settings. Share examples of how you’ve successfully managed multiple priorities and adapted to changing situations.
