At a Glance
- Tasks: Serve customers with passion, support store operations, and participate in community events.
- Company: Join Tesco, a leading retailer committed to great customer service.
- Benefits: Starting pay of £13.28 per hour, flexible hours, and a welcoming team environment.
- Other info: Embrace diversity and enjoy a supportive workplace culture.
- Why this job: Make a difference in customers' shopping experiences while having fun with your team.
- Qualifications: Must be over 18 with good communication skills and a willingness to learn.
The predicted salary is between 13 - 14 £ per hour.
Customers are at the heart of everything we do. This role requires a commitment to delivering great customer service in a fast‑paced environment.
Pay: starting at £13.28 an hour, increasing to £14.55 within the M25. Minimum guaranteed hours: 16 hours per week; flexible to as low as 12 hours for suitable candidates.
Responsibilities:
- Help to serve shoppers better every day.
- Learn new things and be part of a diverse team where everyone is welcome.
- Know customers and serve them with passion and pride; give great natural service.
- Work across the store in service, picking and replenishment areas as required.
- Apply store training to work safely, effectively and serve customers brilliantly.
- Make decisions that are right for customers, delivering routines that meet their needs at the right time.
- Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Understand store performance, what you play and what we need to drive service and sales, reduce waste and shrink and deliver profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Live our values, make everyone feel welcome and always follow our policies.
- Accept deliveries into the store when required.
- Greet customers with a smile and serve them with pride.
- Build rapport with customers so they leave with a great shopping trip.
- Take initiative and make decisions that are right for customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be punctual, well presented and ready to be a brand ambassador.
Qualifications:
- Minimum age over 18 required.
- Good communication and customer service skills.
- Ability to work across the store, including service, picking, replenishment and delivery areas.
- Willingness to learn and apply store policies and procedures.
- Flexible to work required hours, including mornings, evenings and weekends.
Equal Opportunity: Tesco is committed to creating an inclusive environment where all colleagues feel safe and valued. We appreciate diversity and welcome applications from all backgrounds.
Tesco Colleague - Fordingbridge Express employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a vibrant work culture where every colleague is valued and encouraged to grow. With competitive pay starting at £13.28 per hour and opportunities for flexible hours, our Fordingbridge Express location fosters a supportive environment that prioritises customer service and teamwork. Join us to be part of a diverse team that not only serves our community but also engages in seasonal events, ensuring a rewarding and inclusive workplace experience.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Fordingbridge Express
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their commitment to great customer service and inclusivity. It’ll help you stand out as someone who truly gets what they’re about!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a tricky customer or work as part of a team. Being able to demonstrate your ability to serve customers with passion and pride will definitely impress.
✨Tip Number 3
When you get the chance, ask questions during your interview. This shows you're genuinely interested in the role and the company. Plus, it gives you a chance to find out more about how you can contribute to the team spirit at Tesco.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from Tesco.
We think you need these skills to ace Tesco Colleague - Fordingbridge Express
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that you're all about delivering great service!
Be Yourself:We value authenticity, so don’t be afraid to let your personality shine through in your application. Whether it’s a fun anecdote or a unique skill, show us what makes you, you! We’re looking for team players who can bring their own flair to our store.
Highlight Your Team Spirit:Since we work as a diverse team, it’s important to demonstrate your ability to collaborate and communicate effectively. Mention any past experiences where you’ve worked well with others, and how you contributed to a positive team atmosphere.
Apply Through Our Website:Make sure to submit your application through our website for the best chance of being noticed. It’s super easy, and you’ll find all the info you need right there. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Tesco Retail
✨Know the Company
Before your interview, take some time to research Tesco and its values. Understanding their commitment to customer service and community involvement will help you align your answers with what they’re looking for.
✨Show Your Customer Service Skills
Since this role is all about delivering great customer service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview.
✨Demonstrate Team Spirit
Tesco values teamwork, so be prepared to discuss how you’ve worked effectively in a team before. Highlight any experiences where you contributed to a positive team atmosphere or helped colleagues achieve a common goal.
✨Be Punctual and Presentable
First impressions matter! Make sure you arrive on time for your interview, dressed appropriately. Being well-presented shows that you respect the opportunity and are serious about the role.
