At a Glance
- Tasks: Lead your team to ensure efficient and safe delivery operations while providing top-notch customer service.
- Company: Join Booker Group, a proud part of Tesco with a commitment to inclusivity.
- Benefits: Enjoy competitive pay, career development opportunities, and a supportive work environment.
- Other info: Embrace a dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in customer satisfaction and team success every day.
- Qualifications: Experience in deliveries and warehouse management, plus strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
Leading your team to ensure that the branch trades efficiently, safely, within legal constraints, and offers the highest customer service standards.
Managing delivery costs and customer charges to achieve agreed targets.
Identifying opportunities to improve efficiency and setting challenging targets to minimise payroll cost.
Understanding the local market in order to offer the best service in your area, ensuring fantastic customer service and satisfaction.
Managing your team effectively to cover all customer service requirements and engaging with customers, using feedback to improve service and satisfaction.
Working with the regional team, assisting the business to identify opportunities while developing or improving ways of working.
Qualifications
- Previous experience and knowledge of deliveries/transport.
- Experience of managing a warehouse operation.
- Engaging with customers and building and maintaining strong relationships.
- Developing new ideas and challenging a team to improve the delivery service.
- Identifying talent and encouraging development in a team.
- Motivating a team to build a strong customer service culture.
- Communicating openly and being able to influence key stakeholders.
- Planning and organising effectively.
- A hands‑on approach is beneficial.
- Management CPC qualification is beneficial.
Legal and Diversity
We are proud that Booker is a Disability Confident and committed leader. We are committed to providing a fully inclusive and accessible recruitment process.
We comply with the Equality Act and all applicable laws, and we welcome applications from individuals of all backgrounds.
Application Eligibility
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order to manage all applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Benefits
Booker Group is part of Tesco plc, however it is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco.
Contact
For more information about us please visit www.bookergroupjobs.co.uk
Delivery Manager in Folkestone employer: Tesco Retail
Tesco Retail in Ipswich is an excellent employer that values its team members by offering flexible working hours and a supportive work culture. With a focus on employee growth and development, colleagues are encouraged to thrive in a diverse environment while providing outstanding customer service. Joining Tesco means being part of a great team that prioritises both personal and professional fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Manager in Folkestone
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Tesco Retail.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Tesco Retail. Every application gets us one step closer to landing that full-time gig!
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Tesco Retail, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Tesco Retail and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Tesco Retail. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Tesco Retail
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Tesco Retail.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Tesco Retail.
