At a Glance
- Tasks: Deliver groceries with a smile and keep your van tidy.
- Company: Join Tesco, a welcoming and inclusive workplace.
- Benefits: Earn from £14.18 per hour with flexible hours and guaranteed shifts.
- Other info: Great team spirit and opportunities for personal growth.
- Why this job: Make customers happy while enjoying a dynamic work environment.
- Qualifications: Must have a valid UK/EU driving licence and be over 18.
The predicted salary is between 29500 - 30500 € per year.
Availability Window Days From time To time
- Tue 07:30:00 18:00:00
- Fri 18:00:00 22:00:00
- Sat 18:00:00 22:00:00
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Customers are at the heart of everything we do.
Responsibilities
- I ensure the van and trays I use are clean and kept tidy/organised.
- Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
- Ensuring trays are washed as part of the tray wash process.
- Loading the van as required, checking the van for roadworthiness.
- Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Taking care of products/deliveries as if they were my own.
- Explaining to the customer that they will not be charged any more for their substitutions.
- Delivering during the customers time slot.
- Calling the customer before arriving at their property if early.
- Calling the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say 'Thank you.'
- Acting quickly to respond to the changing needs of our customers and embracing change within my store.
- Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
Qualifications
- A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome. We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Please note Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
Customer Delivery Driver - Chelmsford Princes Rd Superstore in Essex employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering competitive pay starting from £14.18 per hour and flexible working hours tailored to your needs. Our inclusive work culture fosters teamwork and personal growth, ensuring that every colleague feels valued and supported while delivering exceptional service to our customers in Chelmsford. With a commitment to diversity and a focus on employee well-being, Tesco is the ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Chelmsford Princes Rd Superstore in Essex
✨Tip Number 1
Make sure you know the ins and outs of the role before you apply. Familiarise yourself with the job description and think about how your skills match up. This way, when you get to the interview stage, you can confidently show how you're the perfect fit for the Customer Delivery Driver position.
✨Tip Number 2
Practice your delivery skills! Since you'll be interacting with customers, it’s key to show that you can communicate well. Try role-playing with a friend or family member to get comfortable with discussing orders and handling any issues that might come up.
✨Tip Number 3
Don’t forget to highlight your flexibility! The job requires availability during specific times, so be ready to discuss how your schedule aligns with theirs. If you can adapt to their needs, it’ll make you stand out as a candidate.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. We can’t wait to see your application and hopefully welcome you aboard!
We think you need these skills to ace Customer Delivery Driver - Chelmsford Princes Rd Superstore in Essex
Some tips for your application 🫡
Show Your Availability:Make sure to highlight your availability in your application. We want to know when you can work, so if your schedule is a bit different from what we’ve listed, don’t worry! Just let us know, and we’ll see how we can make it work.
Keep It Clean and Tidy:Since cleanliness is key for this role, mention any experience you have with keeping things organised. Whether it’s your own space or a previous job, showing that you value tidiness will score you some points with us!
Customer Focus is Key:We’re all about the customers, so share any experiences you have in customer service. Talk about how you’ve gone the extra mile to ensure someone leaves happy. This will show us you’re a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on your journey with us. Plus, it’s super easy to navigate!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific time slots, be ready to discuss when you can work and how flexible you can be. This shows that you’re serious about fitting into their schedule.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve gone above and beyond for a customer or resolved an issue effectively. This will demonstrate that you understand the importance of customer satisfaction.
✨Demonstrate Team Spirit
Since building relationships with colleagues is key, come prepared to talk about your experiences working in a team. Share how you’ve contributed to a positive team environment and how you can bring that energy to their store.
✨Be Ready for Practical Questions
Expect questions about handling deliveries, managing time, and dealing with unexpected changes. Think through scenarios where you had to adapt quickly and how you communicated with customers. This will show that you can handle the dynamic nature of the job.
