At a Glance
- Tasks: Serve customers, ensure quality service, and contribute to a welcoming store environment.
- Company: Join Tesco, a leading retailer with a commitment to community and customer service.
- Benefits: Earn £13.28 per hour, flexible hours, and opportunities for career growth.
- Other info: Flexible scheduling with guaranteed hours and a fun, supportive atmosphere.
- Why this job: Be part of a diverse team, meet new people, and make a real difference in customers' lives.
- Qualifications: Passionate about customer service, teamwork, and maintaining high standards.
The predicted salary is between 13 - 14 € per hour.
Availability Window: Mon 11:00-19:00, Wed 11:00-19:00, Fri 11:00-19:00
Pay: £13.28 an hour, increasing to £14.55 for stores within the M25. Additional payments may apply depending on location. We offer a minimum of 16 guaranteed hours per week; you may opt for fewer hours (minimum 12) if preferred. We schedule your contracted hours within these availability windows, providing 3 weeks' notice of shift dates. Flexible support is available if your preferred times align closely but not exactly with advertised windows.
Customers are at the heart of everything we do. Running a store requires a diverse team committed to everyday challenges. This role is ideal for those seeking stability, flexibility, or career progression.
Key Responsibilities:- Help serve shoppers better every day.
- Meet great people, learn new things, and be part of a diverse team where everyone is welcome.
- Ensure customer service and safety training is applied effectively.
- Make decisions that best serve customers and meet their needs on time.
- Participate in seasonal, community and charity events, creating an inclusive atmosphere.
- Understand store performance, contribute to driving service, sales, and profit while minimizing waste and shrink.
- Handle products with care to maintain quality and deliver in the best condition.
- Live our values, create a welcoming environment, and adhere to policies.
- May be required to accept deliveries into the store.
Qualifications:
- Passionate about delivering great service and greeting customers with a smile.
- Build rapport so customers leave having experienced a great shopping trip.
- Take initiative and make customer-centric decisions.
- Work well within a team and communicate openly.
- Create team spirit, celebrate success, and bring a fun atmosphere.
- Be punctual, well presented, and a brand ambassador.
- Have a passion for delivering great service and pride in work quality.
- Knowledgeable about product and store services.
- Capable of working across service, picking, and replenishment areas.
- Understand store performance metrics and their impact on service and sales.
- Have basic handling skills for product quality assurance.
- Be able to accept store deliveries when required.
NOTE: You must be over 18 to apply for this role.
Tesco Colleague - Clifton Shefford Express in Elstow employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values every team member. With guaranteed hours, competitive pay, and opportunities for career progression, our Clifton Shefford Express store is the perfect place for those seeking stability and flexibility in their work life. Join us to be part of a diverse team dedicated to delivering exceptional customer service while enjoying the benefits of working in a community-focused environment.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Clifton Shefford Express in Elstow
✨Tip Number 1
Get to know the store! Before your interview, pop into the Tesco Clifton Shefford Express and familiarise yourself with the layout, products, and team. This shows you’re genuinely interested and helps you chat confidently about how you can contribute.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. Whether it’s a friendly chat or solving a problem, being able to share these stories will make you stand out during the interview.
✨Tip Number 3
Be flexible and open-minded! Since the role offers varied hours, show that you’re willing to adapt your schedule. Mention your availability clearly and express enthusiasm for working different shifts to meet the store's needs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the team culture, which can help you tailor your approach when you get that interview.
We think you need these skills to ace Tesco Colleague - Clifton Shefford Express in Elstow
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making shoppers' experiences great!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've delivered great service or worked well in a team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Tesco Colleague position.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague involves. Familiarise yourself with the key responsibilities and how they relate to customer service. This will help you demonstrate your passion for delivering great service during the interview.
✨Showcase Your People Skills
Since this role is all about helping customers and building rapport, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to ensure a positive experience for shoppers.
✨Emphasise Team Spirit
Tesco values teamwork, so highlight your ability to work well with others. Prepare to discuss times when you collaborated with colleagues to achieve a common goal or created a fun atmosphere at work. This will show that you're a great fit for their diverse team.
✨Be Ready for Situational Questions
Expect questions that assess your decision-making skills and how you handle challenges. Think about scenarios where you had to make quick decisions to meet customer needs or resolve issues. Practising these responses will help you feel more confident during the interview.
