At a Glance
- Tasks: Serve customers, maintain store quality, and participate in community events.
- Company: Join Tesco, a diverse team focused on customer satisfaction.
- Benefits: Earn £13.28 per hour with flexible hours and guaranteed minimum shifts.
- Other info: Great opportunity for personal growth and fun work environment.
- Why this job: Be part of a vibrant team and make a difference in your community.
- Qualifications: Passionate about service, teamwork, and building customer relationships.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that makes it exciting.
Availability
- Sun 05:00–14:00
- Mon 06:00–13:00
- Wed 06:00–12:30
- Sat 05:00–10:15
We will schedule your contracted hours within these times and give you three weeks' notice of exactly when your shifts will be.
Pay and Hours
£13.28 per hour, increasing to £14.55 for stores within the M25. Additional payments may apply depending on location. We offer a minimum of 16 guaranteed hours per week, with a flexible option for a minimum of 12 hours.
Responsibilities
- Help serve shoppers better every day.
- Meet great people, learn new things and be part of a specialist, diverse team.
- Maintain knowledge of store performance and collaborate to drive service, sales, reduce waste and shrink, and deliver profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Apply training received to work safely, effectively and serve customers brilliantly.
- Make decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Accept deliveries into the store when required.
Qualifications and Skills
- Passionate about delivering great service, greeting customers with a smile, and serving them with pride.
- Ability to build rapport with customers, ensuring they leave the store having experienced a great shopping trip.
- Take initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create team spirit, have fun and celebrate success.
- Be on time, well presented and ready to be a brand ambassador.
- Knowledge of the products and services within the store.
- Knowledgeable about the store's performance, understanding your part in driving service and sales.
Eligibility
Applicants must be over 18 years old. The role may involve working before 06:15 am or after 09:45 pm, or in areas such as the warehouse, beer, wine and spirits, counters, bakery, or driving roles. High volume applications may result in earlier closure of the role before the advertised end date.
Legal Notice
We are an equal opportunity employer and value diversity. All qualified applicants will receive consideration for employment without regard to age, gender, race, religion or other protected characteristics.
Tesco Colleague - Ellon employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a dynamic work environment where every colleague plays a vital role in delivering exceptional customer service. Our inclusive culture fosters teamwork and personal growth, with opportunities to learn and develop within a supportive community. Located in Ellon, we provide flexible working hours, competitive pay, and the chance to engage in local events, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Ellon
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Tesco Retail, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Tesco Colleague - Ellon
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Tesco Retail that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Tesco Retail will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Tesco Retail and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Tesco Retail
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Tesco Retail, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Tesco Retail!
