At a Glance
- Tasks: Deliver groceries with a smile and keep your van tidy while building customer relationships.
- Company: Join a leading supermarket chain known for its friendly atmosphere.
- Benefits: Earn from £14.18 per hour, with flexible hours and guaranteed minimum shifts.
- Other info: Great opportunity for career growth and teamwork in a supportive setting.
- Why this job: Make a difference in customers' lives while enjoying a dynamic work environment.
- Qualifications: Must have a valid UK driving licence and be over 18 years old.
The predicted salary is between 29500 - 30500 € per year.
Availability Window:
- Sun 18:00 - 22:00
- Mon 18:00 - 22:00
- Tue 09:00 - 20:00
- Fri 09:00 - 19:00
- Sat 19:00 - 23:00
Pay Rate:
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location.
Contract Hours & Availability:
We offer a minimum of 16 guaranteed hours each week. If you prefer fewer hours, you can work a minimum of 12 hours. We will schedule your contracted hours within the availability windows and give you 3 weeks notice of your shifts.
Responsibilities:
- Ensure the van and trays I use are clean and kept tidy/organised.
- Leave the back yard clean, tidy and clear of rubbish, and pick up litter as I see it.
- Ensure trays are washed as part of the tray wash process.
- Load the van as required, checking the van for roadworthiness.
- Talk to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Take care of products/deliveries as if they were my own.
- Explain to the customer that they will not be charged any more for their substitutions.
- Deliver during the customers time slot.
- Call the customer before arriving at their property if early.
- Call the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say 'Thank you.'
- Act quickly to respond to the changing needs of our customers and embrace change within my store.
- Be energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Share ideas with my Manager and other colleagues on how we can improve our store for customers.
Qualifications:
A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Legal Requirements:
Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
Customer Delivery Driver - Ebbw Vale Superstore employer: Tesco Retail
As a Customer Delivery Driver at our Ebbw Vale Superstore, you will be part of a dynamic team that values customer satisfaction and teamwork. We offer competitive pay starting at £14.18 per hour, with guaranteed hours and flexible scheduling to fit your lifestyle. Our supportive work culture encourages personal growth and development, making it an excellent place for those seeking meaningful employment in a friendly environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Ebbw Vale Superstore
✨Tip Number 1
Get to know the company! Research Tesco's values and culture so you can show how you fit in. When you chat with them, drop in some examples of how you've embodied those values in your past roles.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions with a mate or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Be ready to showcase your skills on the spot! Think about scenarios where you’ve gone above and beyond for customers or worked well in a team. These stories will make you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds!
We think you need these skills to ace Customer Delivery Driver - Ebbw Vale Superstore
Some tips for your application 🫡
Show Your Availability:Make sure to highlight your availability in your application. We want to know when you can work, so be clear about the hours that fit your schedule. This helps us match you with the right shifts!
Be Personable:Since you'll be interacting with customers, let your friendly personality shine through in your written application. Share a bit about how you enjoy building relationships and providing great service – it’s what we’re all about!
Highlight Relevant Experience:If you've got experience in delivery or customer service, make sure to mention it! We love seeing how your past roles have prepared you for this position. It shows us you're ready to hit the ground running.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific time slots, be ready to discuss how your schedule aligns with their needs. This shows you're organised and serious about the position.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s handling complaints or going the extra mile for a customer, having these stories ready will demonstrate your ability to build relationships and respond to customer needs.
✨Demonstrate Your Driving Knowledge
Since this role involves driving, be prepared to talk about your driving experience. Highlight your clean driving record and any relevant knowledge about vehicle maintenance. This will reassure them that you can handle the responsibilities of the job safely.
✨Emphasise Team Spirit
This position requires working closely with colleagues, so be ready to discuss how you contribute to a positive team environment. Share examples of how you’ve collaborated with others in previous roles to create a supportive atmosphere.
