At a Glance
- Tasks: Deliver groceries with a smile and provide excellent customer service at the doorstep.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Earn £14.18 per hour, flexible hours, and a supportive team environment.
- Other info: Embrace diversity and enjoy opportunities for flexible working.
- Why this job: Make a difference in customers' lives while enjoying a dynamic and varied role.
- Qualifications: Valid UK/EU/EEA driving licence and a friendly attitude.
The predicted salary is between 29500 - 30500 £ per year.
As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile. It’s hands‑on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.
Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
- Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
- Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
- Talking customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
- Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
- Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
- Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.
- Be warm and welcoming with customers and colleagues.
- Respond quickly to changing customer needs and embrace change while out on the road and in the store.
Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.
We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Customer Delivery Driver - Dorchester Superstore employer: Tesco Retail
Tesco is an exceptional employer, offering a dynamic work environment for Customer Delivery Drivers in Dorchester. With competitive pay starting at £14.18 per hour, flexible working options, and a strong commitment to diversity and inclusion, employees are supported in their personal and professional growth. The company fosters a collaborative culture where team spirit thrives, ensuring that every driver feels valued while delivering outstanding service to customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Dorchester Superstore
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their vision.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of Tesco on the road, think about how you can deliver great service with a smile. Role-play common scenarios with friends or family to get comfortable.
✨Tip Number 3
Be ready to talk about flexibility! Tesco values diverse working arrangements, so be prepared to discuss your availability and how you can adapt to changing customer needs during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Tesco team directly. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Delivery Driver - Dorchester Superstore
Some tips for your application 🫡
Show Your Personality:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and warmth to your responses. Remember, this role is all about delivering great service with a smile!
Highlight Relevant Experience:Make sure to showcase any previous driving or customer service experience you have. We love seeing how you've made customers feel valued in the past, so share those stories that demonstrate your ability to connect with people and handle deliveries smoothly.
Be Clear and Concise:While we want to know about you, it’s important to keep your application clear and to the point. Use straightforward language and avoid jargon. This helps us understand your skills and experiences without getting lost in the details.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values right there, making it easier for you to tailor your application.
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Delivery Driver entails. Familiarise yourself with the key responsibilities like loading the van safely and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this job is all about interacting with customers, be prepared to discuss your experience in customer service. Think of examples where you've gone above and beyond to help someone or resolved an issue. This will demonstrate your ability to create a positive experience for customers.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and adaptability. For instance, how would you handle a last-minute order change? Practising these scenarios can help you articulate your thought process and show that you can think on your feet while out on the road.
✨Emphasise Team Spirit
This role involves working independently but also being part of a team. Be ready to talk about how you build relationships with colleagues and contribute to a positive team environment. Sharing specific examples will highlight your collaborative nature and fit within Tesco's culture.
