At a Glance
- Tasks: Deliver groceries with a smile and build relationships with customers.
- Company: Join Tesco, a leading retailer known for its customer-first approach.
- Benefits: Earn from £14.18 per hour, with flexible hours and guaranteed minimum shifts.
- Other info: Great team spirit and opportunities to share ideas for improvement.
- Why this job: Enjoy variety in your work while being the friendly face of Tesco.
- Qualifications: Must have a valid UK/EU/EEA driving licence and be over 18.
The predicted salary is between 29500 - 30500 £ per year.
Availability Window: Sun 12:00–22:00, Mon 12:00–22:00, Tue 12:00–22:00, Wed 12:00–22:00, Thu 12:00–22:00, Fri 12:00–22:00, Sat 12:00–22:00.
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours each week, with flexible options from 12 hours. We support flexibility and will schedule your contracted hours within your available windows.
Customers are at the heart of everything we do. As the face of Tesco out on the road, we deliver all the way from Lands' End to John O'Groats. Our Customer Delivery Drivers meet and talk to different customers in their homes every day. This role is about helping others and delivering great service with a smile. It’s hands-on, physical and full of variety. No two shifts are ever the same. You’ll feel like your own boss, but a team of Managers and colleagues at base provides support.
Delivering your part of our customer shopping trip by:
- Ensuring the van and trays are clean and tidy.
- Leaving the back yard clean and tidy, picking up litter.
- Ensuring trays are washed as part of the tray wash process.
- Loading the van, checking for roadworthiness.
- Communicating with customers about changes, substitutions, refunds.
- Taking care of products/deliveries as if they were your own.
- Explaining that substitutions are not charged.
- Delivering during the customer’s time slot.
- Calling the customer before arriving if early.
- Calling the store/centre if running 30+ minutes late.
Build relationships with colleagues to create team spirit, working together to meet customer needs. Be warm and welcoming; take time to understand the customer and say thank you. Act quickly to changing needs and embrace change within your store. Be energetic and driven, integrating home and work for a balanced life. Share ideas with your Manager and colleagues on how to improve the store.
A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points. Please note: Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves work in the warehouse, beers, wines & spirits, counters, bakery and driving roles.
Customer Delivery Driver - Dalkeith Hardengreen employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering our Customer Delivery Drivers in Dalkeith Hardengreen a competitive starting pay of £14.18 per hour, with opportunities for flexible hours and guaranteed minimum shifts. Our supportive work culture fosters teamwork and personal growth, ensuring that every driver feels valued as they connect with customers and contribute to their shopping experience, all while enjoying the variety and independence that comes with the role.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Dalkeith Hardengreen
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your delivery skills! Since you'll be interacting with customers daily, think about how you can demonstrate your communication skills during the interview. Maybe even role-play some scenarios with a friend!
✨Tip Number 3
Be ready to talk about flexibility! With the varied hours and shifts, be prepared to discuss your availability and how you can adapt to meet customer needs. Show that you're all in for the team spirit!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, so keep an eye out for new opportunities!
We think you need these skills to ace Customer Delivery Driver - Dalkeith Hardengreen
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about being a Customer Delivery Driver with us.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience you have, especially in customer service or driving. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, just like we do with our customers!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires working within specific time slots, be ready to discuss how your schedule aligns with their needs. This shows you're flexible and committed.
✨Showcase Your Customer Service Skills
As a Customer Delivery Driver, you'll be the face of the company. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone – this will resonate well with the interviewers.
✨Demonstrate Team Spirit
This role involves working closely with colleagues, so highlight your ability to work as part of a team. Share experiences where you collaborated effectively with others to achieve a common goal, showing that you can build relationships and contribute to a positive work environment.
✨Be Prepared for Practical Questions
Expect questions about handling deliveries, managing time, and dealing with unexpected situations. Think through scenarios where you had to adapt quickly or solve problems on the go. This will show that you’re proactive and ready for the hands-on nature of the job.
