At a Glance
- Tasks: Deliver groceries with a smile and keep everything tidy and organised.
- Company: Join a friendly superstore team that values customer service.
- Benefits: Earn from £14.18 per hour, with flexible hours and guaranteed minimum shifts.
- Other info: Great opportunity to build relationships and grow within the company.
- Why this job: Make a difference in customers' lives while enjoying a dynamic work environment.
- Qualifications: Must have a valid UK/EU/EEA driving licence and a passion for customer service.
The predicted salary is between 14 - 15 € per hour.
Availability Window
- Sun: 14:00 - 22:00
- Mon: 13:00 - 23:00
- Thu: 14:00 - 22:00
- Sat: 15:00 - 22:00
Pay and Hours
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Responsibilities
- I ensure the van and trays I use are clean and kept tidy/traversed.
- Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
- Ensuring trays are washed as part of the tray wash process.
- Loading the van as required, checking the van for roadworthiness.
- Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Taking care of products/deliveries as if they were my own.
- Explaining to the customer that they will not be charged any more for their substitutions.
- Delivering during the customers time slot.
- Calling the customer before arriving at their property if early.
- Calling the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say 'Thank you.'
- Acting quickly to respond to the changing needs of our customers and embracing change within my store.
- Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
Qualifications
A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Customer Delivery Driver - Worksop Gateford Rd Superstore employer: Tesco Retail
As a Customer Delivery Driver at our Worksop Gateford Rd Superstore, you will be part of a dynamic team that values collaboration and customer satisfaction. We offer competitive pay starting at £14.18 per hour, with flexible working hours to suit your lifestyle, and a supportive work culture that encourages personal growth and development. Join us for a rewarding experience where your contributions are recognised and appreciated, making a real difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Worksop Gateford Rd Superstore
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the superstore and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Try role-playing common delivery scenarios with a friend. This way, you can get comfortable with how to handle customer interactions and any unexpected situations that might pop up during your shifts.
✨Tip Number 3
Be yourself! When you’re chatting with the hiring team, let your personality shine through. They want to see how you’ll fit into their team spirit, so don’t be afraid to show your enthusiasm for delivering great service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates from us. We can’t wait to hear from you!
We think you need these skills to ace Customer Delivery Driver - Worksop Gateford Rd Superstore
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone can make a big difference and help us get a feel for how you'd fit in with our team.
Tailor Your Application:Make sure to tailor your application to the Customer Delivery Driver role. Highlight any relevant experience you have, especially in customer service or driving. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the job. Remember, we’re looking for someone who can communicate well with customers!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific time slots, be ready to discuss when you can work and how flexible you are with your hours.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This could include handling complaints or going the extra mile for a customer. They’ll want to see that you can build relationships and communicate effectively.
✨Demonstrate Your Attention to Detail
Since the job involves ensuring the van is clean and deliveries are handled carefully, be prepared to talk about how you pay attention to detail in your work. Share any relevant experiences where this skill made a difference.
✨Be Energetic and Positive
This role requires a driven attitude and a warm approach to customers. During the interview, let your enthusiasm shine through! Show them you’re eager to contribute to the team spirit and improve the store experience.
