At a Glance
- Tasks: Deliver groceries with a smile and keep your van tidy while building customer relationships.
- Company: Join a leading retail company known for its supportive and flexible work culture.
- Benefits: Earn from £14.18 per hour, with opportunities for more based on location and guaranteed hours.
- Other info: Flexible hours available, with a minimum of 12 hours per week.
- Why this job: Be part of a team that values your input and helps you grow while making customers happy.
- Qualifications: Must have a valid UK/EU driving licence and be over school leaving age.
The predicted salary is between 29500 - 30500 £ per year.
Availability Window Days:
- Sun: 09:00 - 21:00
- Mon: 14:00 - 19:00
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Responsibilities:
- Ensure the van and trays used are clean and kept tidy/organised.
- Leave the back yard clean, tidy and clear of rubbish, and pick up litter as seen.
- Ensure trays are washed as part of the tray wash process.
- Load the van as required, checking the van for roadworthiness.
- Talk to the customer about any changes to their order, including short code items and substitutions, offering a refund for anything they are unhappy with.
- Take care of products/deliveries as if they were your own.
- Explain to the customer that they will not be charged any more for their substitutions.
- Deliver during the customer's time slot.
- Call the customer before arriving at their property if early.
- Call the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say 'Thank you.'
- Act quickly to respond to the changing needs of our customers and embrace change within the store.
- Be energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right.
- Share ideas with the Manager and other colleagues on how to improve the store for customers.
Qualifications:
- A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
- Individuals must have passed the school leaver’s age.
- Only candidates over the age of 18 can be accepted if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
Customer Delivery Driver - Wembley Extra employer: Tesco Retail
As a Customer Delivery Driver at our Wembley Extra location, you will enjoy a supportive and flexible work environment that prioritises your well-being and work-life balance. With competitive pay starting at £14.18 per hour, opportunities for growth, and a strong emphasis on teamwork and customer relationships, we strive to create a warm and welcoming atmosphere for both employees and customers alike. Join us to be part of a company that values your contributions and encourages you to share ideas for continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Wembley Extra
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the store and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of a Customer Delivery Driver, especially around customer service and teamwork.
✨Tip Number 3
Be ready to showcase your flexibility! Since the job requires working within specific time slots, be prepared to discuss your availability and how you can adapt to meet the needs of the store and customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you message to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds!
We think you need these skills to ace Customer Delivery Driver - Wembley Extra
Some tips for your application 🫡
Show Your Availability:Make sure to clearly outline your availability in your application. We want to know when you can work, so if your schedule is a bit different from what we’ve listed, don’t hesitate to mention it!
Highlight Your Driving Experience:Since this role requires a valid driving licence, be sure to mention your driving experience and any relevant qualifications. We’re looking for someone who’s confident behind the wheel and knows how to keep things safe on the road.
Emphasise Customer Service Skills:This job is all about delivering a great experience to our customers. Share examples of how you’ve gone above and beyond in previous roles to make customers happy. We love a warm and welcoming attitude!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you into the process quickly. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability and how it aligns with the company's needs. They appreciate flexibility, so if your schedule is close but not exact, be ready to discuss that during the interview.
✨Show Off Your Customer Service Skills
As a Customer Delivery Driver, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent service in the past, especially in challenging situations. This will show you can handle customer interactions with ease.
✨Demonstrate Team Spirit
The role requires building relationships with colleagues. Think of times when you’ve worked well in a team or contributed to a positive work environment. Sharing these experiences can highlight your ability to fit into their team culture.
✨Be Prepared for Practical Questions
Expect questions about handling deliveries, managing time, and ensuring vehicle cleanliness. Brush up on relevant scenarios where you’ve had to think on your feet or adapt to changes, as this will showcase your problem-solving skills.
