At a Glance
- Tasks: Deliver groceries with a smile and provide excellent customer service at the doorstep.
- Company: Join Tesco, a leading retailer known for its friendly culture and community focus.
- Benefits: Earn £14.18 per hour, with guaranteed hours and potential for extra pay.
- Other info: Flexible working options available; we celebrate diversity and inclusivity.
- Why this job: Make a difference in customers' lives while enjoying a dynamic and varied workday.
- Qualifications: Must have a valid UK/EU/EEA driving licence with minimal penalty points.
The predicted salary is between 14.18 - 14.18 £ per hour.
As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile. It’s hands‑on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.
Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Responsibilities- Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
- Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
- Talking customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
- Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
- Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
- Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.
- Be warm and welcoming with customers and colleagues.
- Respond quickly to changing customer needs and embrace change while out on the road and in the store.
- Have a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
- Pay starts at £14.18 per hour, rising to £15.45 in stores within the M25.
- Minimum 16 hours per week guaranteed; roles from 12 hours available.
- Additional payments may be offered at some locations.
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Customer Delivery Driver - Twickenham Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering our Customer Delivery Drivers in Twickenham a supportive work environment where teamwork and customer service are at the heart of what we do. With competitive pay starting at £14.18 per hour, guaranteed minimum hours, and a commitment to diversity and inclusion, we ensure that every employee feels valued and has opportunities for growth. Our flexible working options and focus on employee well-being make Tesco a rewarding place to build your career while making a positive impact in the community.
